Training Need Analysis (PPTminimizer)

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Training Need

Analysis

Trainers Club IndonesiaLearning forum - 39


Fasilitator Anda

Yodhia Antariksa

• Master of Science in Human Resource Management, Texas A&M University (USA)

• HR Consultant and Learning Facilitator

• Terlibat dalam proses pengembangan SDM di berbagai

perusahaan, baik BUMN, Swasta Nasional ataupun pada

Multinational Companies.

• Pengelola blog www.strategimanajemen.net (anda bisa

mendownload file presentasi di blog ini)


Agenda

1. Tiga Tipe Training Needs Analysis

• Organizational-based Need Analysis

• Job Competency-based Need Analysis

• Person Competency-based Need Analysis

2. Metode dan Tahapan dalam Melakukan:

• Organizational-based NA

• Job Competency-based NA

• Person Competency-based NA


Organizational-based Need Analysis

• Analisa kebutuhan pelatihan yang didasarkan pada

kebutuhan strategis perusahaankebutuhan strategis perusahaan dalam merespon

dinamika bisnis masa depan

• Kebutuhan strategis perusahaan dirumuskan dengan

mengacu pada dua elemen pokok :

• Corporate Strategy Corporate Strategy

• Corporate ValuesCorporate Values


Tahapan dalam Org-based Need Analysis

Corporate

Strategy

Corporate

Values

Faktor Kunci

Efektivitas dan

Keberhasilan

Organisasi


Contoh : 7 Faktor Kunci Keberhasilan Perusahaan

1. Planning

2. Communication

3. Teamwork

4. Excellent Service

5. Learning

6. Leadership

7. Development

Faktor Kunci

Efektivitas dan

Keberhasilan

Organisasi


Contoh : 7 Faktor Kunci Keberhasilan Perusahaan

1. Planning

2. Communication

3. Teamwork

4. Service

5. Learning Climate

6. Leadership

7. Development

7 Faktor ini di-ases7 Faktor ini di-ases

untuk mengidentifikasi

pada faktor apa

perusahaan masih

mengalami kekurangan

yang paling besar, dan

karenanya perlu di-

prioritaskan

pengembangan

pelatihannya.


• Job Competencies-based Need Analysis adalah analisa

kebutuhan pelatihan yang didasarkan pada profil

kompetensi yang dipersyaratkan untuk setiap

posisi/jabatan

Job Competencies-based Need Analysis


Job Competencies-based Need Analysis

Identifikasi Profil Kebutuhan

Kompetensi Tiap Jabatan

Memilih Modul Training yang

Relevan sesuai dengan Kebutuhan

Kompetensi


Competency Identification Process

Clarify

Organizational

Strategy and

Context

Competency

Identification

Process

• Analyze Work Role and Process

• Gather Data via Behavior Event

Interview and Focus Group

• Conduct Benchmark Study

Validate,

Refine and

Implement


Training Matriks untuk Posisi ManajerPosition Competency

RequirementsCompetency Description

Relevant Training Modules

Managers

Customer Satisfaction

• Seeks information about the real, underlying needs and expectations of the customer

• Translates customer expectations into action steps

• Proposes actions to meet or exceed customer satisfaction

• Looks for long-term benefits for the customer and initiates action plans

Strategies to Create Customer Satisfaction I (cover all description items)

Problem Solving & Decision Making

• Analyzes and examines data needed to define problems or identify solutions

• Seeks additional information outside of immediate environment to make decisions

• Makes decisions that impact his/her own work

Creative Problem Solving and Decision Making I (cover all description items)

Teamwork • Takes risks in trusting others by sharing responsibility, getting involvement and cooperation from multiple parties

• Values and respects individual differences and provides opportunities for all to contribute

• Participates in team’s goal setting and problem solving

• Involves others in the process to make them a part of the team and assists other team members in completing their assignments

Building Productive Teamwork I (cover all description items)


Training Matriks untuk Tiap Posisi

Communication Skills V

Leadership V

Teamwork V

Achievement Orientation V

Customer Focus V

Job Functional Skills V

Communication Skills V

Leadership V

Teamwork V

Achievement Orientation V

Customer Focus V

Strategic Thinking V

Problem Solving & Decision Making V

Job Functional Skills V

Position Managerial Competency

Supervisor

Manager

Pro

duct

ive

Com

mun

icat

ion

Ser

ies

On

Bec

omin

g E

ffec

tive

Lead

er 1

On

Bec

omin

g E

ffec

tive

Lead

er 2

Ser

vice

Exc

elle

nce

for

Cus

tom

er

Pro

fess

iona

l S

emin

ar S

erie

s

Ach

ieve

men

t M

otiv

atio

n T

rain

ing

Cre

ativ

e P

robl

em

Sol

ving

Str

ateg

ic

Man

agem

ent

Bui

ldin

g P

rodu

ctiv

e T

eam

wor

k

Training Title


Person Competencies-based Need Analysis

• Analisa kebutuhan pelatihan yang didasarkan pada gap

(kesenjangan) antara level kompetensi yang

dipersyaratkan dengan level aktual karyawan

(individu)


Person Competency-based Need Analysis

Required competency

level for certain position

Competency Assessment

Current competency level of the employee

Training and Training and Development Development

Program Program

Competency Gap


Contoh : Competency Requirements untuk Training Manager

Managerial CompetenciesLevel Kompetensi

yang Dipersyaratkan

Collaboration 4

Problem Solving 4

Leadership 3

Planning and Organizing 3

Functional Competency

Training Need Analysis Skills 4

Training Material Development 4

Training Delivery Skills 4

Training Evaluation Skills 4

1 – basic2 – intermediate3 – advance4 – expert


Contoh : Competency Requirements untuk Training ManagerTraining Skills Understanding of the learning process principal and ability to analyze training needs, develop training materials and curriculums and deliver training effectively

1/Basic 2/Intermediate 3/Advance 4/Expert

Understands training needs analysis and training requirement analysis process

Identifies training needs based on competency profile and functions in PT. XYZ

Examines current training needs and proposes revisions if any

Develops training curriculum for functions in PT. XYZ

Training Needs Analysis Skills

Collects relevant data/information in developing training materials/modules

Develops training materials/modules along with training instructions and provides technical guidance in design and development

Examines current training materials/modules in order to ensure achievement of training objectives

Revises and provides inputs for improvement towards training materials/modulesCoaches and teaches others in developing training materials/modules

Training Materials/ Modules Development

Identifies various training media and techniquesUnderstands advantages/ disadvantages when applicable

Differentiates media and techniques training which are suitable for particular audience/ situation/ condition

Examines the media and techniques which are suitable for particular customer, which will results in achievement of objective, high level of comprehension and satisfaction of the audience

Develops creative training media and techniques for different types of trainingActively coaches others (“Training for Trainers”) on training media and techniques

Training Delivery Skills


Contoh : Competency Requirements untuk Training Manager

1/Basic 2/Intermediate 3/Advance 4/Expert

Observes characteristics of effective training delivery

Delivers training with supervision

Delivers training independentlyProvides logical answers to questions related to the topics being delivered

Coaches others in delivering training and provides constructive feedback and areas for improvement


Identifies strengths and weaknesses of a training session

Monitors how learning is taking place

Determines ways to measure changes in behavior and interprets on bottom-line results

Training Evaluation


Kuesioner Asesmen Kompetensi

1 = basic; 2 = intermediate; 3 = advance; 4 = expert

Functional Competencies 1 2 3 4Training Need Analysis Skills

An ability to conduct a proper training need analysis and create a comprehensive training plan based on the results of need analysis

Training Material Development

An ability to formulate training objectives and training outline; and then create a complete training material/manual based on the stated objectives


An ability to deliver training programs and create an effective learning process for participants

Training Evaluation SkillsAn ability to conduct training evaluation to understand the impact of training program on participants' performance; and to formulate improvement recommendation based on the evaluation results

Competency Assessment Form


Kuesioner Asesmen Kompetensi

Managerial CompetenciesHasil

Asesmen

Collaboration 4

Problem Solving 4

Leadership 3

Planning & Organizing 2

Functional Competencies

Training Need Analysis Skills 3

Training Material Development 3


Training Evaluation Skills 4


Competency Gap for Training Manager

Managerial CompetenciesLevel yang

DipersyaratkanAktual Level GAP

Collaboration 4 4 0

Problem Solving 4 4 0

Leadership 4 3 - 1

Planning & Organizing 3 2 - 1


Training Need Analysis Skills 4 3 - 1

Training Material Development 4 3 - 1

Training Delivery Skills 4 4 0


Managerial Competencies GAP

Collaboration 0

Problem Solving 0

Leadership - 1

Planning & Organizing - 1


Training Need Analysis Skills - 1

Training Material Development - 1


Competency Gap for Training Manager

Training and Training and Development Development

Program Program


Thanks

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Training Need Analysis (PPTminimizer)

Documents

creative problem

building productive

functional

person competency

job competencies

competency

description

training media