Top Banner

of 80

THE TOYOTA WAY. Bagian 1

Feb 23, 2018

Download

Documents

nieart
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    1/80

    Bagian

    Satu

    Kekuaan

    Kelas Dunia

    dari Toyota

    Way

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    2/80

    Bab

    Toyota

    Way:

    Menggunakan

    Keunggulan

    Operasional

    sebagai

    Senlata Strat8ls

    Kld

    hfibei

    rihi

    6tni

    pzd, tnp .n

    ea

    d.r ri'izkzn

    aFE

    Bzrrzk

    hat

    Fns

    rid.k

    dimrsed aans

    tudod,t; mea.oba

    rhke

    krn

    sedkins

    iry

    Ahd,

    kehti

    &n

    Andz ak2n

    b{hz,t

    ?2r

    d@EzD

    keuw

    A'td,

    sen

    i. And, daq.r

    herF,6ltki

    knhh,o e.'.h@

    en

    net

    lukaMra s.kat

    tas,

    d,n

    Pt,

    P.@6b

    k

    d@

    Ad'

    2r'n

    h'llzh'2EndakAhdlh.irk,o

    sehhE,

    Atu

    kqulhr

    nel,klk

    Mt1ck

    t

    ta l.

    hdt

    ddE

    Pa-b'lker

    'eR

    k6ah

    aaL

    s.,-ni

    pry

    en

    d+a nsntt

    &ar

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    3/80

    6@i shnd

    kiJr.&ir

    yaDg

    lcbih

    tinss',

    kupi deqrn biivr

    )rng

    komp(n'f,

    m*kipun

    m.rckx

    hms

    nsnbir

    upah

    |.koja

    lcpus

    yrng

    rclrif

    rinSgi Hrl

    yang

    ndu

    h.nSsnkrnny.

    d:l:I sii l::li

    Toyor.

    mclunjuur

    suriu kel.m1h.n

    dm empzl Enkn drrn

    p.6dnsn,

    $.D

    no.kjublqn

    Toltt,

    b.Aail

    mcorilarlln

    mel.n

    c^.hur

    am

    b,ilan

    brngkit

    l.d&li

    den8n l.bih

    ku{

    Lgi.

    Siit ini Toroa

    edeLh poiu-n mobil k tig. erb6l di

    duni2,

    di

    b.l.krns G.n.El

    MooB din Iord, dc.sld

    tinsk{ p.niurin k.ndiain

    ssn

    slob.l

    m.nep,

    l.6ih

    di

    .nm

    jua

    P(

    $Iu

    ai I70 nesrn ALrn

    tcEp;,Ior.n

    irh

    lebih m.ngutuungkn dibrdine

    Pnir. -otil

    l.innli

    Pdi imlkii induti

    iobil 6.rpeift.k2n TorbB

    eki

    BngaLlkrn

    Ford

    drm

    p.njulh

    kd,drm:n vcn

    glob.l

    |.d.

    shun 200t,

    d,n

    jik

    ftn

    ]an8

    ada .ar ini @tu

    b.ft.Im, ro} e

    Fda

    &nny: :lQn m.ngalahk

    GM

    &n

    mcnjdi

    podu..n

    hobil

    t

    l5.g

    ai

    dunia.

    scti+ pellku indusri otomoif dan

    MnFI konsumco

    sudah cukuP

    .\r.o o."s"

    r-F

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    4/80

    Unn.

    Toyou

    d.ngrn.cln

    m.mbrisun

    k,p i6

    prcduki

    brtu

    di

    AS,

    p:d:

    e.r

    Pln

    pr..lurn

    AS eddg m.'oi

    l.*r,p]ian

    untd ftnutup

    p

    ;L m..Frffp klp nrs, drn m.min,l.hlotr

    Prcaulsiny:

    Ic

    lu{

    n.s.i),

    .d1 Eiun

    2003,

    To)6u

    .a.ng b.ndi

    dalm

    p.rjzlun

    unuk

    m.niuzl l?bin hsnrl< k nd&rn di AS d1npdl

    du

    ertk

    yrg

    cl"h mbimpin

    p.niuJr mo6il di

    AS

    dflr

    100

    ifiun cnldrn-

    Ford dzn

    Ch.'rc .r

    C2Ery

    nciuplkr mobil rd.n d.ngm

    pdju,h

    d ngsl di AS pr& 6nun 2003 da

    s.lmr lima blun

    &bdumn}z Coroll. h.rupak1n

    mobil

    kdl

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    5/80

    M(Bu&i

    k6gsJu oFo,hmr rbBi

    $4r sr

    er

    M,)ortu k.bc

    rih-l-oyon h.6zl

    ali

    E

    utui

    kualnanyl

    yr.g

    lur Lirl

    KoNum.n

    Ghu brhk

    m.tki

    d.p.t

    dcng1 .Lt:n [.ndaan

    Topt

    uno[ h.Lei.

    de.s.. b.il j*.si

    dan Eni hc[sjl

    adsr

    bik,

    .mdr&

    nb.gim b.Er

    Fruelzn

    olomotifAs dD

    Ebpr m.FprcduLi

    kn&arn

    ,rns

    munsl.n

    b"Lrjr

    dTsd

    br\

    ld'b h '\ biu

    rerpi

    haptr drpno

    Nik3n

    "1,1m'neh:bl{n

    wI,u

    d' 6.nglclrthh

    rlr'Dr

    sto

    hnur

    P.&

    r.Am 2003, ToFn

    m.latuJm

    P. 1,

    k nb:li lcndTai

    79% Lbil

    cnikft &np.d.

    yDg d iGk2n ol.h

    Fod

    di A5

    da

    92%

    le6ih

    *'iikn adp.d1

    rrg

    dilaloken

    oLh

    Chrlal.i

    M.nutui

    hail

    p. .lnirn

    p1A,

    ,,\n

    )t$\ ni

    Cos'@

    P4ui

    zl/t

    ru m, d

    oromonr mC

    rJnp

    h/nFI d'bru okh

    p.mb-i

    mo

    .r

    dd

    t3

    mod.l

    x,8 prl'ng

    d:pn o soatrn

    or''.m-r prcdurr

    mo\lnngrd.

    dJnn Lu Lr

    $al'u

    ruiuhGhun

    rn$n

    rdrLn

    \ud

    lolu./l,'u

    ndr(

    rar

    Pdu.n

    mob'l

    L'nrans m.no.ki,

    po\ r ToroE

    LM Vn-.dsd:'B\'fw

    6,1-rsr

    ua:l

    nrsk dza &E.bui.

    Tia:h dr

    s

    mohil Toyo.

    Pun

    ymg msul dahm

    d:lin

    "Lodairn

    )2ng

    hnG dil,Lnd2d

    }?ng

    ditaluri

    ku,

    sm.nuo b.hdpa

    mobil Ford,

    hampn

    t0%

    mobil

    GM,

    dr

    kbih

    J2ri

    t0%

    mobil

    Chrf31d

    msuk ke

    dal:m

    dJtu

    kndlan

    ]2ng

    h:tu

    difiina.i,

    h.nuru(

    C,4,,

    '

    B{ikut

    .dr.I

    sejumbh

    shinil

    yzng Ai*@bh

    ai A,'tn

    RtPhi

    .

    D,Lm

    -,.son

    moh, Lr.'

    'lo) /u"lL,

    Fod

    rru/t on.

    CM

    .

    .ili. oin

    (".'11

    \.on

    lndr cLl.,

    mrnrng

    rl:-r

    'e'. unrd d.Lm .i

    l" sd.

    '

    '.r.r'.._uhrn

    \'3iu

    ,*

    .,.

    ,e,-.''.t"t,."J,

    t:3'

    d,n

    Jtr.n JLrn

    rrg.

    '-

    ;n:ieo"r

    , rj-d.,.q

    u

    .

    Untuk

    Ll* ndan k.lu",:z,

    Tqron Cafrry

    mngalall"'"

    6il

    T,uruc CM

    Mdihu,

    &n

    Dodsc

    l q

    d,

    anafl

    wliu

    dei ohuo

    i,.In

    os.\.rn

    jus,

    ,s, s.

    .o.ur

    ''.. d,

    d

    :m:lLm

    ^

    s.

    "14

    _-rgo.rmh,

    l-.hr l"-qrg,rul-odaDhdr

    r

    r.bih dri scnszl

    d{, semur mobil

    h.kd

    ToPh

    trcrrmen_

    dsikan untuk

    dibIi",

    ,lihqodingkm

    d.n9n

    m.bil6elcs

    kcka

    Fo d

    /2ns

    tu.,/:

    kr'sg

    n l0o drn mobl

    b.Lr CM

    qnB

    loy. rbcn

    r

    p(n.n.

    ds'drtr

    '&l

    :dr mob'l'l'n{ti

    .

    lopdtnr,,s:tlJ.n.nJom'n:.i

    o.

    .sLrr_lail.r$"r-d:n

    kanamn jalsla panjtg

    a{i I

    D.

    Pow.n

    $l.ma

    brn.Iu.-Ehun.

    L"",

    b*i-L]".

    k;bdi6."d.

    di u .n

    pd.-1kxresori

    moL,llr,3

    prli"B lutrdrL'nlDuru,

    trtr( [uLtu5,tdJ D

    R*kB

    ahtrn 2003. aiiklti oleh

    PoE.h(

    BM\Y

    dan Hoida.

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    6/80

    pr

    nhi5h

    k hdh iL,

    li,yor: Konskcnsi

    lnt.il

    llvoh vang lur

    biu adllrh hsll lrns,u

    g d i k rD$lln

    nPa6lonal

    la?an

    on'l

    aal-

    /,a,. to/oB

    r.t:h

    m.r3rb,n

    krurgs..dn

    hFx.o.,l

    m.n.id' *ni...

    *ar.sii

    Krunssulu

    op.trioMl

    ini

    s.brSir

    did5-L2o

    Pdr

    i*J:r dD

    ntr,od.

    tsn'lskiDn

    ku..rt

    ):ng

    diP(L.nlL:1

    loroL

    P/d/

    dur.

    F--'*iur,

    rEn,

    e,

    -,,..

    ez.

    n,

    p^.lou

    ti.t'

    '1.n

    tri,1l".

    'r.1"

    r...1.,[;"t;u

    kl ,

    r.mbs,u

    nobtrk.

    0016''r's

    aDuk

    rlo,q

    \mun

    rlrrz

    n drn E^nil{.kn'(

    D

    nn

    .n

    &

    mhnLnd un'ul

    -..,i-.*",

    *,,.--

    r'.br

    -iLn

    TovoH

    vds

    KB'mtn.tu

    'l.ld

    Frnsnpl.m.ne'k,n

    :1tr..h, Er-6u

    hrr-d d-

    fi.Mfib

    /dg.ib'h

    hmar.m

    y,g

    didrnk

    Pd1 P.m.hdn

    hry,un dt

    bagima .

    G'

    i'orivdi Nrckx

    K.bnhasihnn)2

    rtluuma didMkm

    P:dr

    ltch,hp$n.F

    unruI

    m.nmhuhkcob

    skat

    lcP.mihpinm,

    dm,

    ds

    bu'11)"r,

    u tu[

    lln

    eGk

    n

    (c .3i,

    unlut

    lEEbtgun hubu

    S2n

    ddBm

    Pdn&[.

    d""

    ""d'

    i

    mJ..rnrnl. oBrn.

    tans'

    t

    -

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    7/80

    Binina

    nnqi

    trd:

    w?lru h.rsman defgan

    5ai

    rtr]a

    mulli

    iitndr btrku

    in

    Tovd'r

    iry

    mtdp.*.mlkin

    oku'n.n

    nnsnn

    mo,s.nri rirlh

    w2i' unn'L

    k

    rntinsan

    pekilm inrcmal Dokum.n

    i.i sng*

    hrmP.ng]ruhi

    P.nik'm

    rF n.ns.DildmFn

    br^

    p r.if

    (6(bur

    din t\,sr

    kotu.Lu.n.inx.

    sqachA

    tunsuk}Jn

    emp{P;

    iP

    usm. d.ridokum.n

    Gsb

    (c,,,,

    &,b,&.

    ria,, Homr

    drn K.rjr

    S.m:

    ]im,

    dt

    Tink.sro)

    dr

    m..Fit[r.rr

    d.nein

    ledpr

    larcfori

    ?ti6ip

    eva *neai

    Phiball'r

    Ittlt;*fit.

    hM'

    lw.A),

    tuo?Alt,hn

    (&,',aHn/Mnn

    K.iel

    d.n

    /},r-

    Lz ora,?

    tltm(:h:n Mrel:h Ll'hn

    C:mbn

    l_l)

    Iorc;

    wa

    dJ.

    Torn

    lrcd^6.

    'y

    rcm

    I

    mdode

    Prcd6'

    rz l@o,

    id{u

    L.l'ti

    End,

    d/l"m

    D\A

    Toyu,r, Ledu,n/r

    m"1"rrJt'n

    .fl

    *-.*", d.;

    1."

    ""

    ,olou.

    I\[,tr,

    h-.' ,n' t.-

    b1 r/P

    o

    LJ

    m.n.lrkind-

    mc.

    r,^l,n

    h.F.n,n:

    -oJtlL'o1nr

    '.rn

    tqoa

    dio*

    d.'.ark n d,

    oTs

    ..i.p+un

    ..,u1

    m.trp"bJir'

    P'"'

    6'1" JPJP'n'

    -,."

    -,

    p..'"t.

    h'ngg

    t.ns-mb,ngr

    P,od.

    .

    Fm-.

    o ,obirl

    /rn IlrlEnncn. Unruk

    m.hbst( Anda

    d:Lm

    upava

    ini, siva

    ocmL.ikrn

    q

    m'-h@

    o

    a-,-p,FnsJ'*u-'

    ^1.,

    ookuF'J-'rFrEh'nJn

    r_err. k-o

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    8/80

    ,",r lJ'

    \'"' /.4 /r1 ',x

    J.r'

    nom{L

    Jr

    Lrtrl

    n+

    '*",t,r

    :;;'

    "* -"o.

    -'.t.

    hrsr'

    u'JPrD6ntrg(d

    'dI

    l

    tu Lner:h.

    mndclin-iki

    ri,

    ba'

    P.,n Ain'

    "n'LPl'"'

    d/"'raz

    m.mou:nF

    'rmFl". d,u'ik'o

    A pd.n38:n

    a{n

    kru

    'hr

    L'

    _1aL

    -..,""

    vDsE,6,L.

    Un,u"

    _.nrio.

    JbJd

    paur+'n

    I uhl'u' rng

    r.-

    -Lauui

    r-", mr,

    p.t

    *

    nm

    rloku

    P.&

    m.mDdn

    pDd'

    n'nszli'

    md.lu,

    ptF

    p.n,rb:I"n',L,

    Ln?.ire

    Pa

    01'Pr(ndt'\rt-r

    'is-1

    .,,k

    ";."h";*.

    d,,,

    r,.i"*

    p.hnss:.

    &nsunrn.'m.nss

    tr[-

    -,

    -m

    ;mbtr

    "leh

    Drc$

    b.1kur)"

    &hm

    'nreFd

    /rns

    inBl'i

    d:n

    .1,

    "

    l"i-,

    a,

    -*.;.-

    ^-q

    b.iu

    "I'

    kc6

    m'Lt"Ln

    PninBl"'

    'l:Lli.hi

    Ohno, po'.iPrTIS,

    bxhhi d(ngxn

    lll)ih rinBl{

    ntroiclaLrr

    \4th

    B-s

    4qi

    tt talr'1r4nrY4 d\dt 't@te

    ilLP'h1g-1

    tnt

    Fd$nl'b'f

    tlc

    r a

    D,,

    k^

    :-t.-i,

    t"-,

    trt za'bL'dast

    'a

    ?L

    t-

    ?mknw

    )nrE

    rlat

    tnbri

    i|"i

    tadkL

    la@

    t9a3)

    voqu Bm rl,:n

    {u

    iur dcnc:r

    hbr

    detil

    J'

    B:L

    I T"vok

    -,,,..--*L'_fi

    ",'rcd,,--'').r'r'

    Pii'nE

    a

    _''

    D'

    l'

    *, i..-"-"

    a+-o-"

    a."o

    l"nd ' btrn.

    ) s

    f,'Br

    b'tu'di

    densu

    r"ia-

    cu.

    .-.i,..

    rc-

    a.1

    '

    M

    T.n33,1r"

    Prcdur

    m*rl'

    ,^L.tnnofl

    ,narnr

    .r 4.

    ahPrinrn

    b'r'

    u'J'

    m'mP'odul'

    r.-^*"**".-.

    "i

    d.rsr

    h:

    s:

    ff

    uxn

    m

    '1gl

    '

    PanToro:

    "-hn

    r.."g

    di

    l.a-t

    -

    .

    ".i.n

    ;'r

    -'s

    k

    ''

    Torou

    i-sr

    htru'

    ;;;b,:,

    ".:.-.,

    i.'i,"-.

    a...."

    ., p.'rL'rn

    o'g F

    ir

    -*

    *r,"

    o_Lee.

    ^r..

    o."

    trrn" n..

    k

    'nu

    "o'

    -'

    1'L

    'dJJ

    n.kdt ili6. Hil ini

    tunhmtu

    Tovos

    o6ghrilks

    suQ

    Percmud

    pe"ns

    B

    -

    Anor

    m.moflEndllt,,/

    i,'d,n

    m.m.a

    r_

    PahrJn

    unr'\

    -"-o.L'hJkrn

    ;r

    o

    d

    irs,,And:

    rn

    rmr.ro'r

    id

    d rn&L5

    mE

    6N1, E,h:diP

    .o

    -

    Nn

    a_g ko'

    rPr

    Ptduh'aL'

    nnB

    ;ii

    ,

    d.

    -"

    p.-;-

    -

    prLLL;

    d,n

    u' gm

    )rs

    hhh

    brr

    u.t.,

    o,;-o-a,r.

    *.,;

    r.'a

    -ns

    rnJ'.'or'

    dPd

    bn\

    bL'

    dr t-

    o bi.,r

    kd:D

    un,' v.T

    d'hsdl'"'

    p.d.

    mling

    mr

    'g

    min

    :P)

    ,?rg

    dr,'sinken

    o.\

    FhnBg?n-rd"l"h

    kreo

    o{

    l.b'n brv.l

    oJhs

    dib:ndng

    ".""",.^

    ,.-" r-"

    a-*, a'*.|'h

    or''r..m

    nD"' 'u

    ' ''jtr'on:l'

    i"L" r"--

    "-a-

    -"r,-

    rri0 m

    d:1

    .qro

    r

    d.':r

    ansh'l'insl'n

    *-b.-*. ",k, o-

    D:,/n hrlu

    J"

    '

    (uD

    Lngl:h

    d:l/m

    Prc\'

    :"..r .

    --l-

    dni

    b.h

    hrt

    h'ns

    brins

    ,"d'

    'rtr:nds

    u'uk

    t,,.,_,,^,.r,_r.,

    ,

    -

    i,.-n

    p"a".",

    -,

    rtb

    Lnldr,'oa

    P'o'A r

    g aPd'4a

    tLt"b'l

    $

    ag

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    9/80

    u.

    t.Dlnn

    n?c

    )nqais

    L

    ?,taryg"4

    nN

    trkt", i.tsa,

    Ldlrhyn

    'd,,si

    t/," bkrr

    r,4

    ktj.rytaL

    l.o.u.

    r'hJd,p't"(-

    ),trg

    m.'s.tr'h 'lJniu

    'n'nrd.

    d. '

    Leosh&i,s

    lo,.'r

    .uL

    slub

    d'

    rb-d

    1..:

    l P(.l]-/futr

    p.'dJun':.l 'r

    Dcll

    i@

    ri(eml

    [a]o1

    /?z/ rr?

    }ans

    ,ingkan

    poPua@

    Fscdi{n

    vrng

    dnsei,

    Jr

    Nonpdoleh

    FnbalE"

    dens:n ePn, unuh

    bskcmhus

    de'Bin

    @;

    me.ir,li

    p46.I2n yte

    rumbuh

    p62L N:mun, Dcll

    $k iPun

    m6ih

    bemdJ

    o,

    drl

    pcirl.nrn

    un,ul

    n.n,rd''ru

    .

    sP'r(

    J:nB

    i

    ggl'

    kE'n

    rrnq

    rlrfi

    &l,rl b:igun lo/oo

    tr"Llu'

    Prml*L ff,1r

    \''r:

    Lr.

    (hmr

    b.h.dor dlsrwE.

    t*.

    *.,*r"""t'- **.--'

    mr.hmr,s3

    tt

    s{hkLn'

    ooduL,

    :

    ",

    1..q

    l,

    hr'J''q,n

    .

    g/

    L.''

    l'

    lrn')

    _'r

    '[

    i,r',.

    D.zu-..

    ":,"'i

    n.".:ti,'.,

    dr.a.'L

    p.L1ss,n

    'tttm..F

    Lq*-Ll,

    _rl

    )r'sF

    ,md

    lol-.fl"o k,1,",'Pd,rf,'"n'.dn,

    u,1g

    flna

    rtu'

    L-^,

    o r.

    '

    l

    'rl'l',

    o,

    d_." m-D.(.

    "

    I .. nv. o-i.

    :qn

    J

    ,d

    P1

    orll

    I'o'1"'hn

    "-.

    a.i;, .c,rrD

    ..3h,r",

    "Ln

    p.

    no, rc-

    ',

    r,"..-,.1".,

    Dk

    r

    -@,

    p..Bi,i,d.

    h_-1"

    ru o$'.r1br/

    .

    *r.P dd l

    s'E'\a

    va.q id+.f.i.;.

    Piir

    pcmikir phduksi orsl

    drh

    hmi

    fr.r,iami

    brlN?

    m6,n b.Arnu

    i.Lr

    -Lh'.tu

    p.mb.c.,

    -.3,,o.k

    m.n.rb:i

    '1,,-

    {oL.

    _s'n

    Fns

    J'h.."l,n

    urtul

    .pnr.

    ,id,r

    -'nPrcd,k,

    br,:ne

    Enc,l.en

    a.ulrlun

    .-s.

    .mun

    tobl

    ltu

    Jium'.l

    tLc

    rng

    *etin t..,"e

    ..*

    .L"t

    .,

    .

    ,s

    P.mbu,oan

    v gr m'nr

    r+

    . Sqi, [.li h41

    Bu

    tui.i*

    ]r4

    dnla.

    Ahk

    hl&at

    rdaht

    w"zh

    nk, n6in

    r'an

    bdt ti

    n?h? thkri

    krn?0t

    r AnAa

    m.h trkanqa

    uni,'k

    m.nghi"dr

    prcauki b$l.bih,

    p'mh'osD

    ,f1mi aram T?s

    .

    grar

    l,li

    Lbth

    bni*

    \ainfaa

    ?$./ie,

    dakn bdto*

    t"d'.

    pn

    ,,," h,t.a[,,tk"

    4a;

    Pd-l'.

    l,\P?e

    alLlLLo"

    ead"t)

    ..

    at daRd,,

    p.nhual

    P'kaeg1

    c\

    b'i.

    Led.t

    M-D./rr-.{dJ.,/.,rr+d

    d,l$ io' ori d,

    ',P-,1 a.

    ,,r;l

    ulrul neminimilk2n

    Pers.diaan

    dllan

    tur?lr

    .h.k'

    (M.rlr[an

    ploduki b.nrii

    m.rac]

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    10/80

    r0

    rh rnPa

    vrL

    Juktrrg$

    bcrt(rlns

    iinSgi

    b{i

    m.(kr

    scr.ni

    kdila A d

    DrcDau[uls

    so

    $

    rl,li

    b{drh d,hm tul&utln

    dpsri

    yine

    krnis

    1

    M"n*h t*r,

    ?ioiut

    ,trtu utut

    qibatAd,

    Pch l.h.Dc

    Anl, &,Zdn mbut

    kan?od.h

    n..?rt

    nrnglk.

    Anda kl,z

    sD,/a

    n

    mbu

    kompooc

    sui

    dcigin

    tingl*

    pohi.E..

    pl

    ggm

    B.k rj.

    lcbih

    cp

    hmr untuk

    nendlFtk:n tb. r k

    munckLtr

    dri

    p1E p.k tla

    m.tupalun

    bentuk

    lein &d

    Prcdul6i

    b.:Lbih

    &"

    kbeMn}?

    .lcn

    n nl.b.bl6n

    n.mP.Lcrizl

    lebih bmrik

    eMsr keft 5@E

    lckluruhn.

    .

    t"ar

    td,tt

    t-4abn d$*at{

    'hotos

    ttllifrt"

    '.rd

    -'t

    Ldf

    d';,na t kbn

    b

    r

    4.ix$u\,a

    PIr.44*ct

    4?hrt'

    do Ai ;daA

    kd.lh d n6ti?o

    hn?dtry .kr

    nltucif* ,

    lrt iq*

    dondt

    t'.b\'

    vad

    A^&

    d, .-Pat l".l"r

    ,ry-

    Onng

    dr

    D.

    rb 'J.y...'gpJinBfl.I.h.

    \"gAnd

    1,(

    J

    r

    for.

    i':'u'Fl,'n

    \.- -. ..L.n.(n"(;1i

    ti&L{ rmpit

    i.1*

    di

    i' 1tudamcmduL:noom

    iunlu(

    m.nau[ung

    prors.

    Dengai

    *i lain. olu, Tovou rcfiidiP

    iDel,h i,nn,

    *.i.s

    idPik

    r.pdi

    6.nnb,I p.nbotwn

    J2rit

    dl mcnghih

    glarlr

    Alen u.t,I

    erLiJ,n3,J

    p"l

    b-ilrqinln

    n a,i

    Lrrcnr Ohno

    hrB

    -Li

    behr

    m.Ll..p.ne..T,nnr"

    o.

    rlr rd

    di

    ,

    B'PrL'

    k m.mrh,i

    nrki-d

    d:n

    pcEh.Ien ymg ri]rk m.ou.ri

    nili

    hml,Jl|

    ln

    tsebur ia* t

    ddu

    lxAuboog3o

    acnern

    heLc :

    sk

    rr

    mungldr a:o

    ncnirmkrD

    Pcrnren

    kmekind muogkio,

    dan n l,h,i s.ng:t 6oknh

    d.ns.n

    baslmm brh:n

    6aru

    Jiuh,I mdirdi banog

    yus

    daPI dijual

    Rlgi oln,o,

    Qj@

    d

    1

    pqjrln"n J' rnL'

    P,b1k.n

    d-l}

    u.'..

    mcnB',1.

    n6'+r.1,\','

    rL'..r:nsm.mo,.'n'r.,s-

    DJ"

    6Jr or.-

    J,,

    '

    ''tn&

    kln

    arl.

    h:1

    ,

    .y.

    Dd

    ttLi{

    urul,

    -'1r

    tl,n

    wk

    r?t"

    dat

    Aga"l,'

    6ah:n &Iu

    D.njdi sbuh 6enng

    idi

    y

    B

    *an

    JiLrli

    Pd.trgBrn.

    I'ri

    -.J

    Jrns

    -nsJ

    b.'h.dr

    o' .

    ool/

    P'

    rr

    PmduL'

    -J

    y-q

    h-F .,.8.-

    '&irJn.

    m.n*1uns

    d"n

    n

    _,sh'l-6^.

    p.m6oro'u

    wrl

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    11/80

    lakulror,snlPrLidrdL,r]n,[srl.rro*s

    iu tr]oJitrm.sil{ikurtri.

    Tcir

    j{,

    nmurh ridiklon sukr

    iikldibdokkrn

    k{ikl klhgE(lalullln

    p{jimm

    d,n

    kcmudirn diiin

    h.nunssu

    dalaE ron

    prnjr.s.

    oh.o

    n.nad&oB

    b,l . b:hen

    balu

    juCr

    Denilikl ri.gkir k tid.Isbfn yang

    s.mr.

    Mens,pi?

    lik

    h:Im

    b*u

    ,liprcduki

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    12/80

    Mndko

    Andr

    m.nll.litbuh

    bulu

    m(n8'nxien

    ' n'nciPnlt.n

    l

    .l an

    ' a

    tul..

    n-.s|

    . a'ngr'

    '

    'b.uh

    o'L

    il"'

    "''

    lrhletr

    --*,1"^"t,-

    4,,

    4"i"...tr.h

    rburh

    p'.'e

    dJn

    mi,hrsn

    abu,'

    .,d.t

    o.-ncL-:r

    z,n

    \rbu/h

    rnj,dn

    n'g'r'

    P'or'k

    (ro'b

    '

    L."*.i1,.u1u.".-"

    hud:

    .eu'p.moobr

    "

    rnrh

    r@D

    dn

    u

    .-i r.,i

    -i"

    .-

    . t-1,,

    *1,,

    -,:p'

    u&r

    m.n/mb:i

    1l' o4i

    P'lJn88r

    ,A;-

    r,"-;.d"

    'id.t

    --.g*i,tr

    d:r tmP:'nr

    Emnnlu

    l l

    a-J"

    -.-u-].r.-.-

    a-.4.-'t

    , ri'nn

    di,n

    po6

    s'grlnE

    mulr

    m.nAJtr

    d.nFn'cbih

    oPr

    And,

    &Plr m.nge'

    J'l'x'1nv'

    d'igln

    L'6'h

    i-,i" r"-r.i

    -r.^."

    ii-,

    m(n'n.[".

    Hll l-:

    t^_Ld

    ''nBr

    *nril

    sh;ng8r

    Ande

    ros

    mtl,tnkrnn/:ii

    bart

    bagi.n

    hin

    drioP'6i'

    Api

    -nq

    5ul m.nem'

    h:l

    nr

    "\*-

    .r.r,-.*",^,""

    ,,,

    "'

    .rBfu':

    r:

    s

    ma

    s.r I

    J I'

    d'

    rm

    --r,r-r-

    -.*J-,

    \aa* d.ns b''ss"

    "'u'

    iu'l':n

    Pro

    l

    '"r

    i..,,"*-".

    o. ,, a.t

    ..,

    d.,q;[.nr"h":r'.r..c' -d*1"

    ''

    .. u;"

    s

    b"'r

    N. un .(

    (

    "

    me-Fl.D'i

    ro\d,

    r'

    J

    'l'"

    Du

    .rhun umo"k

    tr'd

    04'

    r

    l'do r4tL

    Lru

    tur

    do"

    i

    'g(r

    inir'i

    r"--

    -"-.

    ^"^",:,

    t-

    )'

    uh

    eul-

    a,

    -

    i1.u,'n'n 'PELi

    bJa4'

    i

    _

    (,'.J

    r,a"."

    th.'''''1,''

    -.*'"

    u-

    u.Li.,

    ...,1'"-i

    r+k

    r/:v

    3"P:

    P''

    ''n

    oii

    -] 'i

    d'

    i,.,

    r"*.

    a-

    *

    "."t,",

    r-,trt'|.(m,6('"

    s

    m.mr\'

    \

    '6u_Bd

    nr

    o o -dTorcL

    -

    *,otr

    _

    Ula

    ".,

    '1x"

    n_

    b''kn"

    d'1g'

    6,

    .-*

    a.r

    r,1,

    ..ns,.,.,'

    d"

    s-.P"

    M-\,-tjnr-

    -drJi

    hi,rL

    N.JahL'

    .'ns.r

    -.r'.n...1"n

    ...'r"i,",1"i"*",

    'u'"

    .

    '"'"i"""'

    -"

    "''al*

    ''_ri'-

    t, ia-,,",

    r.",,

    w,,."" -a'

    r.a.rom"'

    b

    r.$.,rg

    FD'r

    rrx

    ",,;,.,

    *"a.,.,.iU.

    ,,qL-.lF

    'olaLn

    ber

    Pn -n/n'

    M'm' lJ

    -,,,',,,

    .

    ,"-;* .

    "-,";.

    _bu

    -" : .L(r-.

    '

    -Pr

    -n

    tr

    _p"'

    u"t,I

    dil*uan.'T,,j,..

    d{i hrku

    ini

    aaal.h

    nnuk

    n'nj'lskrn

    budlva

    To} E

    &n pno.iP

    PrinsiP

    ylng n. d*rinr?

    n",ir.- ,a.r.t

    j.,-

    ...-1

    a.,,

    r

    ,

    v,ns

    rr'

    '

    _'

    n

    ''3g'

    1sE'

    g'1lrr

    ,,?

    d

    ts.

    rqon :-Pp'-

    \uPpon

    G

    .

    ',T+r

    i dE'rkin

    oren

    rotL

    .r a

    nhirb?L,L a"o.'F'pea-lun.P'

    J'U

    {\

    n'drrdszrr

    -.-r,

    ms

    *-

    -"-.*.

    n, Hn

    r.

    ohb ,rc'ns'

    dnd Ltr'h'

    ohn'

    qns

    D.nuo

    "bn1t',

    Ermoen.ul

    pullrFrl'-

    erri

    'b-/no'g'i/J'

    1".1,,

    "--'r-.. ,-"

    ',uE

    dij.prs

    v"rr

    _ui

    b'Li'

    'l'ngn

    i.-",,1,*-r,.,..a]-"..,,,.;,,;'nsb,,o.o,

    drrm

    .",pkst.

    mel,"uki

    i.

    rr'q r :

    dtr'

    o"'

    rr

    gu

    u

    ""

    I

    rrJ'l '

    r,.n /14

    p"^n.f

    .3:n

    m

    nsS 1rd"',

    d,

    d'. TdoJ'

    rTs-

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    13/80

    nr,l/

    -

    i

    -y.UnDnq

    .\,lu

    rh,'lrr

    B'r$

    /

    r'u-hljlr:'3

    kr

    i*, .

    - -:--.

    ,.Lxnr- k,,

    t

    -

    .1,r..-)

    r.d"'r

    r r'a,

    lssc

    m..emoll/.arrF

    r-;td.r

    h. d.

    s(

    m.nd.lr

    '.bLL on'/\dr

    ."i**,

    "t.",

    r

    -;

    v" c

    -r,Ln

    tb.'

    -6.s.'

    L':

    1

    (impr)

    I

    i.u.*."r

    .",0"r," h,l;.g

    m.n

    br*,

    -^d

    m.n:wnk'n

    dn'

    -.-".,',

    *.."i.,.

    _

    [lr',

    tr:r

    LomP:nv

    x

    '-r

    d''ns"P rb'sri

    .dntoh RL.r

    ,,,

    ran\tdItq, r.-\r'n

    ?r"bL' 'dd:h r,,nc

    d'lffiuns,

    p.ruah-tupetu..nJr

    ,rng

    hcL-P diP(

    nd'Fr

    P'"''rhr-

    --"6r;,

    kl*d*i,

    d,

    a\ L.in Compsv

    r

    befilr1tLh

    me-elasltr

    sh'nco

    r,,r unl

    d,ar-",*

    '+u.h

    P'lgh"s/'n

    qn8

    h'Ari

    J'

    e-.i r,

    -*

    a,u..t-" ,t',.,

    "-,

    t'tr*o-

    rn

    E,hrd:P

    '5's@

    sh'nso'

    '-'.

    rcl h:tirc,,,,h-

    o,.;tr,

    r1.'p

    -.Tor-'"'-Jdr'-'

    "rm

    l'd'

    ',,,'.*""

    --r.

    -,,.

    x

    "i,

    -;:

    drs'

    r'\c.

    \.sr,n

    run'6hu

    [dr

    dunh

    dilan

    prbri[

    t *bur m.liPti:

    qn

    nihn

    lin{{sr

    13

    Mcmbrlgm

    d-(1

    produksi

    rrlo

    nut FiRi rn

    nrnrh

    dn'

    Pr,

    PcLtr

    wrlru [(p

    dli

    'n,en'

    I unruf

    |.m..$:

    --]rh P.l'.rr

    .,t

    mEmgun

    punt

    PembkFnn

    Ugi

    Pt

    karynan

    I

    31j6

    penurunrn

    Pc6diao

    b

    ,ng d,lffi

    i..6

    P,*

    or, ,,

    '.u

    J

    r.'

    kin

    ihrsln

    Eq'

    Leds'Lrn

    P'd'

    *-.c-i.^.p.-"sr.-

    -

    ^.

    d.lJ

    utul'

    _

    .1

    trrn

    r

    L'

    d_

    P'oduk

    1,""J-,

    .i,.,..-

    r,,

    -

    r5'

    'nEn

    L.i,'

    o-

    sr

    L'r

    '

    o'np/r

    x

    -,.^,-

    LEmo

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    14/80

    14

    rhc role

    \:1

    .

    3l% pcninglftra

    frod(k

    ena\

    (d

    .2,1

    mcni.Ai

    1.5

    unn/io

    K.tik 53)z

    ocmbd

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    15/80

    rrr@iaLi

    kaos 16

    o.mrod

    n34.i rdia.

    &oqi

    I s

    kurtrs.6si.rdrnbigiii

    Lindrdp:6.i1.

    Di

    Jnid1 l. producioo..ll',

    dln

    di

    inr

    rdr

    lsrm

    n.il< d wrku

    ),n$

    dip{Lukin

    umuk mcnsubrh

    tun .J,

    dnB.n mrnildi

    piJut

    6/,r E.l bci uni8,

    (hp,

    t-ar,pnriy:

    d.ngrn

    mod.l

    /a,

    Toph

    hanla rmpri di situ. Aps

    rng

    te+aia

    AS

    e.id.kn)r cLh m.ngdzl

    T?5

    $lmr

    du

    d

    lpB,.

    ron.?

    d^r

    d:rJn..lnbuun

    t'

    up-JnhJrru.

    rTl( rLl,

    b.6p.aid"i.m b.,L"cz,

    h.1,uL d, Toou

    {Lmi

    l.b'l

    d:

    '

    q0

    un_n

    I

    M.uLlnF mnu u

    )/

    dn.fi,

    l

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    16/80

    Kail

    dI

    Nlr

    Fu)o

    Cho,

    PLAi'lu ]i,tou pr]l i\rl dri R$ dL,

    bukrn hrnyr r.uihr b L:kr. I(r r n(mb{i

    (nunsrn

    Irrl,

    *mui

    ktrqaw

    nr utuk nenggunaktrn iDnnl d kErrivn

    m.EL, utru[

    brkpdmcn

    drn

    bd:iri mul:i dni

    pin

    .k$kutif

    hiDgs: Ic prE pc[dr

    Lpangan

    yan8

    m.Llc.n+rn

    p.lerah

    ,ang

    nmmhan

    .ihi.

    Adr

    kn/i6r.

    y:nS

    mlnrilt

    di m:n. Ehma

    hrdunr.hui

    pad pcmbdl

    enaga

    k{r

    dr p.ng..nr pznrn hum.nis khh mctr*ftik pslrj*n,lijrlur pd,knm

    rhagi

    pckcrja.n

    ,?ng

    p.nuh

    cLanan

    Jan

    rend:Ir,

    ymg

    mumpa

    Lhmprin

    h.nbl

    drd pra pe[.r]r. Nmun, Loit.

    ToyoE mcnhrnEun

    jrur

    p.mlihnnr'6 ia hrnr m.nilih

    p2G p.kiF ya.g r.6rik d.n prling

    cenElmg,

    d tr mci,6si

    mcrch:

    oncngrn uituk

    6.rk

    i,li 'g

    dili,

    Ic[oimn]a

    dcnsln

    5drr

    (.ni

    , nrm.ohkxn m ihh D.mikhn puh,

    Torco

    mrng.ib,girn

    Eniu ,1..ni1'ns

    "lu ,r

    'un6nd/v.n trr,

    &o *mur ap.k bi$nn/r dd,Bxn pra

    individu

    Inrs

    Jipilifi dcnsan csE

    dri

    Dcrh.iLr d'dr.[i

    r) u1uk

    iuisdnb]oBk r

    pross

    nrk[]

    daD

    orrmukin

    c

    r

    on

    lnoy if

    unruk m(mu*[$

    d {S

    m.ftU.

    lo)th

    dxLh olgr'ieri po,hrLrir

    ),rig

    seiii din r.hh

    6.oolut

    d$

    lrLjlr

    EL]u fiampn

    stu

    ,6id.

    lnGtsi p.da Lrr.*

    rnS

    ,lilelulon

    ol.h Tqo(

    (hrrurnn

    dnakuti olch

    $

    u(h

    D.pquahun

    qdg

    Nnsrpkrn i.n

    proiuLsi rus,t tadision,l

    yr.g

    hrn),r brfoku

    pJ2

    n

    mhu,t kompo ..

    dr

    hcnghnlng p.naaAan

    -

    2p

    lurt

    l,

    smbil

    m.ogEantipimpinao

    d?D

    srrukrur

    oBmission:lrthp 6.b.dp.

    uhun.k

    li

    Men8gunak n Toyota way untuk Kebertulllan

    ,.ryka

    Pahirns

    Pail

    p. gkftik ning

    hctrggxtrbrtun

    'lbyoe

    sbrsei

    "Ftruafie

    )zng

    m.nhonn[:r'

    lni o{ul,,l,'

    j.,r

    kcbGan

    y

    s

    sva

    suk3

    xualiE

    rc6{i[

    e]:m:

    6dr.nun uhun.

    Ptnjurin tufrbul'

    rnrhrneos.

    Itund)

    id

    t2ng

    toisisien.

    C.d.ngen

    on:i yr)g 6cvl T.nn' sh,

    .fisi.

    n

    opdxLoi,l

    si bisr hcdJr2y:. lns{

    P.rusala

    Svli

    /:ng

    eng{ .nri.n

    delm

    mlmbu

    iin

    nngm

    mek:is

    tnpi

    skmns

    bals*Iut

    Sti2hn

    dc$in cnsicnsl

    uFnnolJ

    Ard:

    EDp

    p"

    .l.rum"hlltr

    r

    n8l.un drn

    -...'

    unruk

    (cP

    n.irig

    drm

    p.6.i,'g:n

    d$

    menghindr

    k.u$ngaD.l'rclihn

    pd .mnnyr

    Toroe Ehh m.nqp:ihal

    rr$blr

    $ rlu

    b;s

    Nlhun wdaup$ Tolou nrniliki r.ptrosi ,cuagli

    pc.unhln

    nrnuf:ltur Ertil

    di Junia,

    tiJak a{L 6uku

    bisnis

    (,lnam

    b:h&

    InSgrn)

    qng

    rnrl" kr

    uflu\ pe'nhr.J

    h'"n,

    ,.

    L

    ..genr,

    P

    n'.P

    P

    n.if

    ,l),l".on u'iL,.Litr

    trr.Lli

    nj,iln,-i,

    Dcl J.,::rr L.-,1.'(

    dnrmahn d.nBn kualit*

    ,lm

    kh{id:l

    Topu

    wry

    rdrl.h 6uku

    Fmml

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    17/80

    kFi ii.L nn,q,

    rang

    n.mfd

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    18/80

    Bab

    2

    Bagaimana

    Toyoa

    Menjadi

    Perusahaan

    Manufakur

    Tertaik

    Dunia

    Cerita

    Tenrang Keluarya

    Toyoda

    dan

    Toyoa

    Production

    System

    s4'

    berertn n,oEq'net

    hktu r@os

    d,hn

    ptuts

    ktiz d.r

    d,l,hPncnjmnkofrpo@dzr6th,hblkugban4kn 4*h

    neusuEk perd"k

    bn

    18.h

    rne"

    ^uan

    p.kokhla

    ed.bh

    sil

    Fns

    pa lng

    n| i

    dtrri

    trIr.y:

    Ioyou i,.nd.i l.unsutxn

    zdi.t)

    6L$n

    mi..likur)ansais.btr,'lbyo*

    rroaudior

    sir.,n

    (tps).

    TI5

    m.tunrtiD

    6o4_ b&r

    Jrt3n,

    n,of,

    L.trL

    ,rn3 .f.rn

    nd3h

    snrem

    Ooduk

    m sl

    yaDe

    dt.tpRkxn

    olet' H.nry t d,

    dr rtlal

    J,,1oL

    nn

    .

    't,n.

    d,.r..., d

    d,

    t p- t.,

    f.

    1ihJ.n

    I

    .,u

    J

    J1

    o

    b.h:gn

    'ndu.

    d,

    .rl

    .li

    ounD. a\'

    l./

    t,,rnr"

    II\

    4nr

    t.

    d,..rt

    .6,3''

    t.,, ..u tr,prJJ-on..kJ?n,

    ,,t,t,

    n,.to4putr.:n

    m.rlr, dJ/ 5 .u r

    '

    -lMth.Fatt,aqatttuo.U\\,on"^

    Joo6,

    Roos,

    l99l)

    d:i

    1..,

    Ir,rl,r

    ("wonrch

    Jo.{,

    1996).

    -rn,un,

    p"E

    p.nuh

    huku.6(ku

    meb& Eojdakin

    baiwa

    fond{i

    p.n.tirian

    ht r

    me.g.nn

    ,a,

    adrhh

    Tps

    dan pn3dhmg1nn),:

    ot.h

    Toyor2.

    \(.l.upun

    selatus

    menitili

    khih

    d*i 240.00{ krty:kan

    di slutuh

    dunh, ndm tq,:I

    hit ToJ, r2

    hsih

    mtrtrp*en $6ua[

    .6G.is

    keturS{,

    b.s{ yag

    Iuih

    srng

    dip.ns

    uhi

    olel

    L.lu{e

    p.Ddni

    Torda. Unuk

    d/di rm"hd,

    -lS

    dJn lovou

    u/r

    d/n b{grnD-J p,u."

    {tr

    ri,i,pth

    T.r,',',t

    ir

    ,r

    .,

    .,rI.

    ,,le

    La

    uta-mut, n.Dil'mi

    si

    ri

    d$

    kpribidnn dari a;ggoh l

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    19/80

    B+iffiluoqltq]dftfudi\ L9

    bl'dxm lblon.

    Y:ns

    prlilg p.ntirg mcngcnrihi

    lni[tr[rltrh

    6[u l l$tr

    eru kclu

    gi

    nkn'.g,C

    [c'ldrli,

    (Fo(]

    srup,,l3im

    hll ini). ttupi

    .nsi$.nsi

    ,zng

    lu* biar

    &d

    kep'ninpim. d:n

    Aloofi sprnimg

    $irnh

    lopa. ,4L knur

    piaripprin.ip

    liryla

    \U,y

    dip

    ditclusuli

    Lohali [t

    al

    pcmul.rn

    p

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    20/80

    wo&.

    induk Tornn

    coup dn, msih o(up:[an inri l$nsLonu]r

    ,Inyoh

    (r2u

    [,ri )

    shpli a, n]i

    Upr,/r

    Toyoda

    un,uk

    ,erus

    Nn.rur h.n.ob:, i.mp.r6.iki, d,D

    mrn.mul.n

    rtn

    qng

    Lq,u p:d. rl,htrn),: me,dn.lu'

    m1r

    (nun

    o6m*is

    snggih

    )2ng

    m.njdi

    s1m

    6Len

    nr,z

    dcqn

    p.rma6 Mikimoio

    d.n

    bioh

    Su*i'

    (Tolaxla

    1937).

    Di mnn penemumny? ad:l.I

    m.k nLm.

    1(h6u.

    lnruk se( oon*is m.ngh.n,ikm J{

    cnu.

    k,ik

    aaa

    6 nmg

    ,rns

    purur-tbu

    o.n.n,uri

    y:ns

    6.rehd m.njrdi i6urh sisrm yrs

    lebih

    lud

    ,zng

    h.nhdi

    rl$

    sru

    d

    du. piln Toyoo

    Prcductio

    SFcm,

    )ansdisburrir',l,(orom

    i&nsansltuIm maou5ir). IadrintinF./ril,/,

    b.r

    i m.n.ip,"I""

    L"nit*

    p:da

    sr Andx n.mposs brhrn bilu eur

    "peiagrlun

    keskh

    ." Ud ini

    iusl

    dri,uigfutrkr

    unrul drsncrn8

    opcfuidrn

    p.nllon

    ndchiknn,

    s.hinssa

    p.ksie

    tid:k

    Eri(

    pe,l,

    mdin

    dar

    h.b.s

    m.lakukan p.k{i.in

    hin

    }?ns

    m.mbfri

    nilii

    nmb,h.

    S.h

    hidupnri, Srki.l'i

    ldyodr adrah

    in5i yu heur Jan lcnudhtr

    iissgrp r6ig,

    "R?ia fcncmu'Jcp

    s.

    Nannf

    konribsinyi

    vrng

    l.bih

    lur

    (Aadip

    pcnscmbalgan

    lbyorr

    bn il dai filcoli da. p.nd.L2a nrr

    rc

    .dapp.k

    rjan,yrngdid,g[2npa&$mrg2,p.ningkaonb.rk6inem-

    Lungii

    ,llurLihrr. il.$l

    ioi

    din prdr r$irnj-J

    ln)oR

    v:Lr1

    ritrgr(

    diP."g.ohio1.h

    *Luah

    6uku

    y:nedih,q

    olch S:kichik:ry. S:nu.lSnils

    de.san

    judul

    s.frr&

    (smiles,

    2002).

    Btrlu

    ,ii

    pdrmr

    ldi

    klbit

    ai

    hgsln

    l1da

    l3r9

    Buku ini'n.dgllotbzlk,n

    kcbaikan.k.baikan

    Lcrja

    k.ns,

    hidup

    h.m

    ,

    dm

    Frbeik{

    diri,

    dro di6um6ui d.ngrD eln&c.nr rniing pah

    . cmu

    \.br

    er,.

    J"tr.-vr

    yrnam,mhnnumensembinEt..-",r

    up. Bnle ..kbu,

    sigr m.frbd inspnlsi k.p.d.

    saki.h,

    Tor.l:

    ihi,sgl

    .",

    LopiIr\u'..lrd,p"ndLrnJ,T-,c-

    vrn8

    I'J.'L.dr

    p,

    l\r.,t]

    n(n,b&

    b,L

    . .mul\, l^tr... J/p. n1 .,64,r,,n,

    Fnsl.uJlny?

    pada

    Toyo&.

    P$cDr,

    ,rpi6i

    snile5

    uEL

    nen(lL

    buku

    Er.but

    hmrr

    u"tuL

    bt6:gi ipi

    yang

    dia k bJlui k prdr orng Li. Buku

    i.i

    h.r..l

    d i

    us:hn

    r unruk n.fr[flu k:un

    mudr

    lang

    n.ngzbmi

    Lcu]nrn .ko

    omi

    d

    dgin m.munrk n p.rhni.n m.alta

    (ntuk

    mcngcm

    o,lgbr

    dtri

    mfl tl" rn,l., tuil/n

    .m,

    e buL,.h unrL nr, *. urng

    kdui,

    bulu

    rcr6ur

    m.njeLi|:n $.e

    Iuut

    .rna m.ng.ni

    pan

    rioiq

    yrng

    b.rkir

    ad@ngan nami

    d:n rN

    ingin

    uhuf,}?

    hsh-il

    menaapitlo

    p.n.mu1

    -p,rmun,

    heb yang

    he'lgub,I hidq,

    mmusn.

    S.h.gi

    o

    ,oh,

    Snl6

    m.nyimpulUn

    h:}'p

    k.b.rlEihi

    dr

    dahpzk

    ymg

    muicul

    dni

    pcrcnun

    l:h6

    \fln

    buhn diEhrbk.n t rk n.mnE, mpi dn:p:i m.Lh,

    ".

    .,

    ^."11.."-.1.

    h'

    "..Lu'

    dnunjukh

    oleh Sxki.hi TorJa L.rikr ncml,ur Eci. t nun

    bcrEtrrg.

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    21/80

    u2f

    Aar

    b

    rrk

    cod&l,

    'ji

    *puii$

    l)([u

    S

    ilc,

    ilcrgoDi

    "iudaj.Ntr

    llrdtun fakd'd:n p.nringnF brgiomfg un{u[ nr.mbd

    p{hni:i s.r[

    .lda{uru .ni lI p.odcL2hn rn]pu slaJ2p p.m{:I.n mdaLll

    )aDs

    Aiderk$ pa{a

    yeti

    sdbutu.

    Pcrus.h.an

    Otomotif

    Toyote

    ir.,1k"-i 6dua

    lqod,

    rd\'B.bd

    KNbrt'nazl,

    vdl

    vac

    l.l's

    ?o?&t

    laD

    ?d.

    iha,

    1929

    /1d

    n.,tninb,

    ?rnry,

    rc.tin

    k Insyi lrtuL wturdins*n perjuh, bc,

    Ntdry

    r'.ngd, lhn

    Bnthn,

    ,nlrvr

    rtunt htar @t

    '

    lndtny

    na.pir'ita,

    bat&x

    taa @o

    ?omd

    lrysn, ,lrn

    ?a,h

    hh{a 1930

    lir

    tunN.'rltu

    tuhl

    nrdtt

    rrt,k

    h&i

    nhb.n{un

    Tr)nta

    Mtut

    t)'?odrkn

    (tujin

    a

    ltuniinra,

    ptndtn lirlr Mod

    ilo.,prn),,

    KiichnoTopdi adrhh.nrk

    lali.laL

    yrnc 1cm,I au

    (rioe

    qli

    ,ans

    m.Dutu,

    brrak

    on$

    id:k

    memilik kipsnr 0sik unruh

    n..jadi

    Knne

    pcEiDpio. Naoun a)zlDra

    m.mhrni fi:l nu

    dm Kjichib

    Topdr pun b.urha lcnr

    K.tika

    Salichi

    lbpdr

    Ddnuci

    rug.i

    rnakD

    trntu[

    irinDngun

    hnnn

    bLn,

    Ltr] n

    ,.d.1 ditu'uk.n untul m.nin&li..Un l.u..B:n k

    l.:B: DD d-p:, aD

    drng

    mud.h

    n4tid6

    bisnis

    d.i

    Gnun kclu.Be

    lt

    pa,]r rnakn) e

    Tidr(

    JiEgulqD

    lzsi

    &[chi

    1nyo&

    5ogar

    ed2r

    t,&r duni: reng.h 6(ub:h

    ,].n

    u.si,, ,.trun bsms? urp akrn

    'n.nidi

    tlnolosi hr. ldtL

    k'hdt.i:

    obil:ls ftntdi

    doologim idep Namunl.bihd

    nu,dnd3I

    m.iiig3.lkan

    cun

    dL

    dutri1

    n'drni mtLlrip.mburon mcsin EnunDF

    arn

    ingin .n.knF

    m.miliki

    ks.mp an

    ).i,8

    snt

    d,lm &d.ntribBi ke

    dunn.

    Dix

    neij.l2sk,n l

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    22/80

    . a.Diki*ar

    /.'qrr

    ',r&t'

    tur .sh

    M

    pna:rhhr

    do

    i*t

    b?,\aDtu

    e

    pcL

    h,L41.

    D ehh

    ''*t

    n6lv4rtuo

    tltu.

    &t"hu

    t

    t. Bht

    .,1

    a? anatat

    b-.d.

    ,a4 rdl\

    *1, Laet

    d, o,_ _.1 4sx4 L

    1ryat

    t.h1r,l paltl,tua

    A

    bAlas

    n.bL

    rh

    rqu

    ,M

    p?q,,

    ,ti.i d4

    tet

    rdtr

    tko\au

    19D)

    P.nd.r"hnF

    dalm

    h.hjar

    ,l.n

    mcncipa

    rrup

    dengxn

    yrg

    ditlkutcn

    },InF.

    Ssdah PcEig

    Duni: IL Kii.lno

    Torcda m.irE,

    -S.y.

    xkrn

    mfnguhlr

    fgrt, hrnFl rtr [-,TpM

    tf,

    . u

    m(r6,1pnt(mLt,

    'du.'

    hrrs,Lrp"E

    n,inyrrln

    "d,l,honnR{mnqF

    q

    j4",

    oud.t

    nik:n r:n8

    p.mrh

    men.u.i

    G(gin Mt.bih dihutu.,

    Dia D.mhangun

    Toyorl

    Aummowt

    CdhpanJ,

    l,.r,lnxkitr

    fitoroli

    drn

    p

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    23/80

    ,(nr

    (ui

    '/r'b.'h

    riutr',,^ '".

    A^ntraJJ

    l hlj'._nro'onvo

    3J'

    ,..-- ,,,,'^

    --

    ,'r.-,

    N.d" n

    'n'

    r e.

    .

    rL mc.rL

    l od

    Diau'rnr.un'

    *otr'rk tl/

    A].bnni

    ninr-'

    6ih.nl drn

    on:

    Lr.* t a-

    -

    ,..,,

    .*

    -,

    .'u

    'mLn

    k',rd'

    d

    rluruh

    ''Pr'E

    S.{o hri

    rl.l.

    .d.

    F,urrn

    )rnsbzngkrd.

    \.ng-nnglfl

    d'ngrr

    h-, h-i ;i ,r:l-h clri bsunh. m(

    loruh,rlli

    prl-,

    opr'

    '{hrmnrz

    G

    E,,enrn

    /"

    uBin

    maiun

    P.ruqhffrLn

    1'm@i

    m_+

    ,^;

    h'h.

    e F"q--

    h.,.*

    o'J

    s

    nlJr.

    _-1vJ'FLrn

    o

    rs

    Lir

    r'r

    o.,u*hrD

    mt,d,

    *

    N(nm

    lorld:

    m.ngmb'l

    PcnJrLrLn

    enB

    ;"h-" D"

    .-.i.,;

    LiBJf

    P'Ll'",

    mobrl

    r^.6dd..

    T.

    a,na

    r

    J,d; k.lude..,'

    tro.s-i

    P'^'d'n''''L-

    qrl

    n,D

    ord. k.n, n{ i

    mJ.JJ'

    uocdio

    LrI dJi'r::LdPun

    J,l,rlkm". " Nn

    r'oeotu."n

    p,'D.d'):

    mc'h'

    ru

    R'dikrn

    k..

    d"l r,Mtr @

    ;

    r\rq"

    M"r''n

    b'nlb

    P.

    J:.':1s

    r_'

    {rr d'

    r'

    ^,

    -ri,,,

    ".'"--,..

    L ...".q,'..'. -

    pc ,.I'h'rm6'1.

    rr,;

    kk.. Ercdb

    r

    F

    Ed'nF

    rns

    o..

    . u

    (r

    'l'

    d

    -DJ

    trnP

    --a-,

    i.'i

    "a",

    r

    -,

    .

    ..,..isd'r-,.c'a

    rPr

    r

    Brbnor

    '

    h..- 4," n; "o.

    d:

    meLr'L,nnF

    .'o'"1

    lo)oL h'n&:'

    hr'

    'rt

    d.t$

    LdJr

    ,:.i

    r,.'

    ".Pn,

    L-

    :,."k"

    -.i"n

    mu.l,..,,

    'irn n.x

    mr

    u*unB,:r:h

    "e

    p'm'rlJhr'

    'x

    ,",i r"*- -.-u."t." -"-F

    lnq,.oor

    d

    _d

    los'b

    {b4i'r

    AnAlo. lJun

    gr'lo

    o.i/,

    t-

    n"

    n

    d

    "

    g:n

    L'

    "or'

    qng

    en'o"

    M_'L

    .mrh

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    24/80

    bdinpr vaktu

    dm nrmoluk{

    uku

    en,

    ruf utrtuk z}LntrE

    mrm

    trtr

    rbun

    "'omrc

    ,Jnr

    fi

    o).,

    r0

    or.

    ,rJ J

    .,,r(

    -...,,

    nr m

    p"tr,tur""..

    F"s."..

    _L

    ;,,,t,k^,"

    n'"

    'u6"

    m r.

    I J Tob'

    i.oo'

    r,mA

    .-t. tur},.r,

    :n

    F,.n

    drn

    "*lmoh,llJiLn

    dtrr

    L

    m,.pflH,L

    pr,tul,pFt,(

    torfl,

    Lr,

    v:kr

    lu,ip

    q

    ii

    i,un

    .

    lngd.tuJ

    |

    4

    .:ix,i

    P-,r\J

    r.,,

    ;d

    I

    r r.

    +ur

    \Lru

    i,rBuri'['o.oq

    .[

    f,m

    o(1ut,,ed/t

    %_r1

    ,"

    +

    d

    -

    Jn

    bkvo

    -PI

    p.d. L' 4o"ngn\:

    p"L,ik

    to)u.

    r,.l1"oo.

    .

    "

    r' fpu/

    drn

    |:4.

    TF.d"tstr

    d,fFn

    qdDn

    \ih"J

    ,.u,nu,)

    ." ,Jr.r

    r-s

    n

    r.,.trnna.er

    dJn.{,..

    unE,1

    rL u,s \(iL ,,,,

    , ,L

    runlt

    .../lJ r.

    .ait,

    ..1{L

    m,n

    ob,

    \,u3ri

    hJt

    ,.

    ur 6,t"r.l,tr,J,.

    r,r.ruls

    Lnd_'

    F,nli La{dr.nitJi ,.."r1 a

    rdrt

    o,fJ

    ,

    hry)

    3t.nr n-d,a,p1u

    ildn

    ,o.(L

    p

    ,n

    fp

    pu,ruuilpo

    dn

    I1n3

    ri&k hu

    qnFn

    mcnta

    [.rci dj 6.or_6au

    m.i.nD]

    [koi

    h"h]t

    a.n,., L[

    qq

    m.nB.m-x,Fn,ln,

    m.m,tr

    ?tirP

    g.ksi

    peninrlin

    IJ/,(hmq

    r,'

    t.-o.JJ T,n,o

    prr.

    J.1t\ \dt0,ti,

    dn

    'neo

    vour

    Mmqt".,,..ms

    ni.

    m,nr1,1r

    m.,n,,,,o &n,n.ng.,ti

    1

    u."h.

    -

    : JEn.,

    q

    u,1,i1tr4,insp.

    ._ *, p",,.i.*

    r

    ir

    r,ul.n.ntrrr

    m,ni"J,

    p.,.,rtrr

    gobJ

    -,

    .oro,r lrmJint.

    t,.

    r

    ,.,

    J/hn

    nflrt,h

    d,

    , -

    ffd.

    J,,

    m.n,b-,ut

    pmrr:l",

    m",r[I,u, d. -

    -1.-h.-"

    .

    ",,t

    d_,,B

    rrrP.nrng.

    r,,r1D

    lnd (ion

    \Fem.

    vk:',,s

    .noir

    u..

    u

    rili

    J..DJ un

    I o.r .,, Lrf.J" pr

    trm,mp..

    d,

    Jro..s

    E

    if pd/

    .rf/

    t m :

    .,8 tGoL

    J

    ,- ,'h

    *.:. N"_-"

    k

    rm

    tnr

    p.mrnlPin

    s ini aa.[

    ms^ilh

    pil pah

    t d fl

    n.muhi

    k6rah

    psus,lEo

    aai iqal,

    fi,yor:

    st,lu

    mcmikj*an

    n,ar

    a,a

    untuL

    m.nBr.rL2n

    d

    m.mp{l

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    25/80

    ormFbixi

    jilur

    pfikitin nrr.le din ftn$re bultu

    Hcnry

    [r t,

    a,Ar

    rrl rolhonotu

    \tD6)

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    26/80

    maupri$ri s

    mfirn

    lt(rlna

    ),ing

    ri',8gr hi:)2

    tzig

    tktrl,,

    r// arr

    yNg

    5inglet, dm

    fl.ll1hiLils.

    Ore-Pe.e

    ,iow,

    SehEh Prin.ip

    lntl

    K(iki Eiji Toyodr dan pm

    numj

    l}?

    rdrLul:

    pti:Lnm

    NJi

    5c[m:

    l2 min$ li.

    p.brik'pahril

    AS

    pda hhun

    1910,

    EcEL2 lFrhmp ltrzn

    h.rM k2sum d.nyn lmrjum mrruok.ur

    mdclo.

    s.6ii[Dyr

    mcEka

    msae tcrk.jut

    bahwa

    pdL.mbaBln

    sisrcm

    Produki

    ru*l

    d&k bmyik

    h.rub:I ni:l bllun l9l0{o

    BahL- *ten pmdulci t eb( 6.hLlikL

    binFk k.kuongn.

    ADr

    y2ns

    m.akI

    lih

    r,ln"I

    hiil*

    pcrhon mmbd

    prcduk

    d.l.m

    jumhh

    66xyaDgdi,i'npr

    rbrgri

    prrdiat, lunl2 utrIuk

    kcmudiD

    dipidd*I.n

    kc

    a.prtr

    mln

    lain,

    ).ng

    :I3r

    dipca

    olch

    p.rrhhn

    6s.n dao $Errsrz

    hilsgl

    h. l, gkrh

    l.ngk h shdjut,yi.

    Metkx .rlilur

    hry mrni

    lx$lJh-latr

    gka6

    pror6

    ),ans

    trpulus purur i'iidiLft

    il,' vol

    um.Ilng

    nnggi, dzn

    'nretupsidiai,iE

    L,osl

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    27/80

    rrsi rodi M.,jii P

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    28/80

    ,,.rr..

    /,,/.

    Sscl,h

    prkik

    hlrEhtrnarl,ui dai 6.b.hPl

    Jtkade,

    dn

    md, k2n Toyom t,odudLi

    S)4r

    lang

    hir

    r

    T.ntu rija Ol, o n

    dm.y2

    id,l nela*ukr h.l

    ini

    srdiris.

    ljrlrn

    d(tre,

    p'L

    r:n

    yx

    g

    J,imb'.

    (Lr

    H.nry

    ro

    d.

    I P( m, mmrd

    hmr?[

    idenr d]ri

    AS.

    Srlh

    itu

    idc yrng

    p.img

    d.lin

    lonlcp

    dii

    "siscm

    Taik,' yrg diilluni

    ol.h supsmic.5up.rmtk(

    di

    AS.

    Di

    $iap

    rp mri.,

    v"rg

    bs"l-n ocns

    bq d o onn'g rUn d.&ni' E,hP

    krli bung c$.bu

    mp.I sudd dnsll

    sediLi

    di EIny,. Ini

    hn2rti

    p.nBmri.n

    bznng dipnu oLh kon,umri.

    Bih

    dirpliksik.n

    c lalai pabri[

    Ur ini htmi b$u Lngloh I dl.m

    'u*u

    poc

    *brloyl

    ddal mcmbu*

    (m.ngge

    i)

    [ompon6 ehpai

    pd{

    b.rikurnr

    0:ngkh

    2) m.ngh,birLn

    prJti_..bldntrq

    d.'i Jng-n

    w'

    B

    &',,, Jn.. m.n,hr]Jn

    mP.

    s.jumlah

    efa)

    no.k

    ).

    Di

    TPs,

    L.nskrh

    2

    ,?ns

    suJzl

    m.naP1 jumlzl

    ' ra.ry

    sk'

    } ns

    r.n,l:h .Lad

    frci'hrti 3.y.1

    kepa,h

    l2n*r[ I

    u'tuL

    tutu,k

    l.bih

    brtryrk

    kompon.n.

    Hn ili

    $rupa

    d.n$ rp1

    ,2tr9

    reriidi

    lsi[a

    Adar

    menBni

    iDgki

    bensin nobilAn,l. ScPdi

    'l2ns|rll 2,' nobil Anda

    :kn

    i'ci'6di rin/,

    al6 addy, kebuuhm

    unuk 6emmbai

    6,It l,I2l

    k

    ril: ptunjuL

    6rh:n

    U {mrp.rLLh

    h.IN pdxJ'rD o)

    r 5 ,1 h

    mu[j

    t

    iipis htuAfd]

    p.Bi k. pompa b.tuin,

    tangki

    l, untuh m

    Cisi

    k.obni 6&n hr}2i

    Tid*

    dl

    gun:nyr

    m.ngki

    engki

    brrn

    Sak

    An,la

    jila

    Eoda.r,a

    mcnunjs[r mdh

    prnuh, rcEpi vm1 ip.d

    hal rcisebur-pDduki

    6sle6ih-$lalu

    rrjr,li aJm pddulsi mxi.

    Di

    ft)oa,

    *tirp hngkl

    dilffi {rii pG$n.nu6[rur

    mcmilili Ldrmrn

    dcryan

    p.uiiu[bahm

    6.1.r

    di mobil

    (di*bur

    l,,r,,l urtu[

    ncmt.i si,Bl

    k pad:

    hngkrh

    It).Lumnr kpd ko'npoiqi

    nrtlu

    dlg tri. Hrl

    hi

    Ec .Pukin \ kln'

    yrng krus mcnS.lir

    hin$3 L

    nhap

    a*11d i silJu5 DaruA[tui

    S.L,]*nyr

    *Lryis h6a

    bisnr

    mcnggunahn pre3

    yang

    p.iuh

    deo$n

    pcmhorcen,

    kacm

    pekcrjaD

    di

    Luskrll

    I

    ns,ghailk.n ruopuun

    b.$

    rlxlum

    dip. uk:n

    oGh

    k^gkrh

    2 B{aos J:hm prcrs' ini k.hudien

    h2.uj

    dnimll1i

    dr

    dnduuri

    dan

    dipelihln

    liossr e1i d:psrlul:n

    ,]i

    L2ngkah

    2-p.mhosen

    brr,l 5utr,br

    drya. Txnpx $tE

    T{ik ini,

    Jus

    in-Tim.

    Ur),

    eru d:n du: pilar TPS

    (yrg

    linnt2

    adltx\,

    jidatd,

    b itt-;,4,rtir)

    JIT

    ed.l.h snnsLriao

    pri ip, ,.( d:n t Lnik

    yang

    m.mungkinlin

    pduritul

    mmprcduki

    dao rnsirim

    pdtuk d:lm [unti6

    keil,

    d.nep

    ,,/

    rtu y.

    S

    singl.q unuk

    m.menuhi

    kcinsind

    pel,ngs

    ,1ryp6iffk.

    s

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    29/80

    34'hir r.rd

    d,

    f,illJ,i Mi

    p(ni,ran

    lctr

    sg1i

    rt,i

    lffi

    [. hi, qrr q)eni rp]

    ),r's

    a,pcntrkh

    li} o

    jus.

    nrnd.ruj aiun

    Ftopor

    tudi6 Aftdkn

    w

    liqrdj

    D.Ding. Di

    Eo6 i :n

    lminr pbduklivns

    d.n kurn* ai

    J.pmg,

    &.

    n.ngrjrllm

    b.hu

    d:lm

    .ii.h

    birni'

    I1I

    umumnr,

    mem.nuLi

    &D

    Delmp.ui

    r tuuen p.lmggm m.rup,t n iugI *tiap ocrs &Lm

    iehu,I

    org.nisri. D.n dil

    kaa dr@rn o.nne

    ua

    d.0nisi

    "Ftmgg

    "

    d.nsan

    m.lBuua pJrng$n

    int r.al d,.

    eksrcrn.l.

    sdi.p

    orng &u

    tangbh

    lrm iutu

    j:lur

    pruduki

    .ru

    prc6

    bknn dip.n*ubn rb:8.i

    Pcl Bin

    &. dip&k

    d6g.i

    .pr

    )ang

    hn

    -bcns

    dip. uk,nn]2, r.pr

    p2da

    {altu

    yang

    ditdukrn. Ini dr.h d-lsul pdnip D.ning. prcs 6.ri[uEya

    r,lrt.h p.L,8g/n. k,,Lh

    b/nE., r.p,

    rg

    r 1ru.

    nn

    int. otaLopt Lc o

    ljd*dD4

    ncnj.ai

    unekip,.

    vrng

    p.ling

    sig.ia

    ,

    di

    llT,

    leEna

    dr.m

    snrcmTl

    llL

    re^.bur,a,;7,n

    ln lE.lanntdl

    n' rialu n./ih&r"

    at

    yU

    4tttuknr

    aLL

    ?ae'

    ,.n{

    r.,4,r1a.

    Jik1

    idrk,

    JIT

    idik akri

    D.miq

    jua

    mendorcng onng{Ias

    Jcpus

    untu[ mosaaoFi

    duh

    p.ndckmn

    rifthlir d,laE

    Fneah:n

    'nxrah

    yans

    temudhn dik n:l

    st61,1i D.rirs Lyl a@ PLa.Do-A..*-At

    (l'D.lA)

    Ljcl , lMt p \n.k

    t

    ,n

    hcrlsiDambungar

    IstiLI

    J.peng

    un.uk p.ni,,gkden

    &rk

    rinmbung:n

    3drl.h

    *ura

    da

    ndupal1tr

    pro*

    mimbu

    p.lbaihn

    k

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    30/80

    Dcikdukan

    *xlilu

    -lNon

    oosinrbll

    l

    Strh

    P'nin'r

    rruL

    trmrbt

    l,-.1,., rrn''dar.'

    ..

    i

    u;

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    31/80

    BisirD

    r

    n.L

    Monii r&sss

    IL

    ll

    royoo

    dimuli,l.ag.n nili-nil, db khginan

    idcrlda kelu ga

    lqdd.

    unruli mrf:1,ahi

    Toyoo \f:y

    kj(r

    hxru mul, d.ngan

    k

    lu{g.

    Toyod..

    MdIa:drri

    inomo(

    nertk

    dEng

    pBgm(n,rng

    idqld

    m rckz

    bel,rrt

    imhil

    m.ng.r:Un,

    dan ehlu p(eyr pdr nilnryl unok m..yuLanslcn

    cruu

    b,a

    m.{pllr. McrL

    ,

    d-

    tru,

    tdl

    J/t/m m(net4i u',,n

    m.rclo. Ylng dp.ning

    dr.n mcrcI]

    m.mimpi'r

    dsBb

    n.rbei

    .on oh,

    TPs

    h{lmlusi

    untu

    n..jrMh anhng1

    ylns

    dihd1pio].h Topk

    .ld,p-.:r,,n

    h.t

    l, h.r@tb.

    k..iti Lii.hiohnod"n {lrtrny,

    mmnong prii.iPprinrlp

    in :g drprdkft1Pk:n di lmni prhrk d.lseo

    en

    cob,

    .ohl

    slml h-i,IuD,EIuD KdiL2

    Lih m.mdrch,2

    pad:

    sr(u

    ririk,

    kih

    dapr

    Ecnd6l,iFikrn

    tcnke

    (tni5

    dan

    p6rai Tps

    Namni

    da

    Toyora

    'n.ngcm6i.Blh

    TPS, anhrgan

    )2ng

    kl,h dihrd+inyi,

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    32/80

    Bab

    3

    lnti

    Toyota

    Production System:

    Menghilangkan

    Pemborosan

    Brnlak

    peiunh,an An *

    yatg

    h.su5

    G.hzd,,hdiid ,daDnenP..Lda2

    hetus dPnknk'\zo

    densb

    -Fulr.

    Cho,

    P6ideii Tope

    Motor

    corPmdoi

    mi rchh m.nyiigguia

    lilosoli hens$ilu*t

    pemboDsn,

    n.u

    Irs

    di*bur

    'li

    J.pang

    *bag.i

    ,,L. pxdr B:b

    2, dnm

    P.nichj$m

    Okno

    ai

    Lnai

    prb,

    k. Dia m.igl1lbnkr

    waktu

    3 o).1< lkrli di

    en4

    behia.

    n

    DcE,n

    btlhigti .krivn

    liry

    n.mmbah

    nilai

    Prd, Pmdul

    dan

    h.iyingknkin akvnr

    )as

    tidak mcn:mbrh

    niL,i. I'enting uDtu[

    ftnern{ihJ

    ini

    k .ni br.yr[

    akTrs dri

    PrinsiP

    lo/oi:

    \(ly

    /ang

    ,l

    ruru.l.rn

    ,lni

    p..

    l"k,

    rrng

    rcrfolu

    -

    ,y/

    r

    g'n

    m.n.kinrJn o,

    'w

    Toli,) r'odu. uh

    '..Em

    6u[rn lorck

    \v.r

    T?s

    ed:l,t1.anioh

    Fng

    p.li.g li.cmir

    dm

    r?ns

    tLl btrk mbrg

    rbgi(

    j.u$

    &i apa y.ng &pn dnrlh

    oLh

    ddsiP_Pin5it

    ToFo \(1)r

    Tqrh WiI ddid ari

    plinsip'piniip

    d&r budry.

    Gyou

    )ang

    nemb"r

    TPS

    d:p.r

    b.raungsi

    sec r .lcLiia

    M.skipun k.,l any'

    b.rh.dr'

    p(kem6,ng,n TPS dr

    k

    b.Asiknn]'a

    ]zos

    i.ncng:ngk:n

    nu b.nilir

    .ft d.ngan

    mlusi a.n pak

    nbrn31n

    Toloo

    If{.

    KaiL2

    D.n.npkrn

    TlS,

    And:

    n.ngl$di

    deng.n

    m.neriLrl

    prc6

    mui,k

    am su,l"t

    ptdrg phn$.n. P.nsys

    Pdhmr

    ai T?S

    fl.lu

    th(

    )aE

    l)rtLttld

    , t\a4u

    /1

    I,,".

    r,ii

    (tid, .tr.LitP.l

    sso

    int rnalpada

    p@r b.

    Lubyr

    di

    jrlur

    pdlulci m:uPun

    p.hg3,i.Lhn

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    33/80

    .-

    ;.4{:;;-'-'

    ,

    doFpb rrymi

    -\r.s-\

    dmrr

    i @hr

    &r

    0or b,

    ,'4(*

    ;f &.bh.

    a

    k.ber b e-" d

    --: u,

    d

    '\,,*..rr."e*a

    ai*

    ev{,

    hon&

    q5,

    :

    i

    lid n*b bmFE

    kitfuEb6r .fu. d.@&b.m

    Berjr{ 2s d or( nqnnbi rqnpoe 6hir

    y,nu

    Fhnggan

    .kGn3l)

    rlrl

    t.E.6ur

    m.nd.nni5ika(

    nihi. M.liui

    tta.am

    : p.l.nggan, An& d:pir n,.ngxmnisu:ru p66

    drn m.misrhkrn

    hnghh

    llnglJh

    y.Dg

    ErlDLii Djlai dm L,*ahlu'gl

    Bns

    i&L

    h.nd&I

    nilai

    ,{nd:

    drpl

    m.ncEplm

    an ini

    pad:

    dzlu

    stiap

    pcs-

    nanufa[ui

    inform

    i,

    mu

    i

    r.

    Ambil srj,

    @n oh 3uu op.6i

    mr

    uld*i

    jrr

    peftIir

    16rr

    ruk

    .l'l,r

    C"mbd

    r.i

    Op(n.o' mn.L ktrn 6"nnLl,nSLh

    l:.Bl,J 1,.'

    uD

    h:ny,

    $juml$

    lcil

    'lni

    l.nsbh

    Lnsk.h

    rcsebur

    y:n8

    m.nrmbrh

    nil,i

    lcp:dl praduk dilihr dri k p.ntingr pehggrn. D,lim hrl ini

    hrnyx

    tigr Lngl+

    Ians

    diidcldlilaiL&

    El,szi

    mcosbal n lai. B.Lerupa lusL2l

    rara

    til,l

    mnrn6a6

    ,ihi

    Drih

    dipddrini

    n

    5ilkatr

    oFBor

    ho

    u

    mcnih

    uoruk heme8rg :lr. lndnll

    'd,l.i

    p.du m.m;hJtr Mku

    y

    g di-

    hlbnu

    olch

    opo*i

    )

    ang

    ddik m.n:hbah

    nild d?ng.d

    n.ncmp2tk:n

    1lr

    drn

    m*.riJ

    Ed.kt

    mun*in,l.ns.n cmPn kcsinm p.*kit.n

    ,l

    ih kubn

    Toroa Ebh mensidendfrkila,

    iutuh

    j.nis

    pflnhorosn

    rng

    id2k

    nemb:I

    n,li

    d.laE po6

    bkDis aEu muuEltu

    rdg

    :Ian

    dij.hlr

    ai

    b&?I ini. Anal daprt m.n npknnya

    k darim

    peng.-h..s.

    pmdul

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    34/80

    l9

    2.

    (Vab,t)

    M.h ,(Et.

    PrE

    ptlctj: hinF mcdg,dh,i

    trEin

    ooronj

    ,.18

    iJ.nq

    h.i

    rJr

    ".r

    -

    dtr mclulBdr

    LnL\r\

    Pror.

    rl-,u'nF, rLLp&lrn

    omP.mn kl/

    d1{ d:nljnio-::mv:

    d/. mrnBrsEt'

    vj: k.Enr L.h:bon

    m/E

    ul k

    r

    rm6:En

    p,G,

    '*in

    ru.k,

    dan ,,t El

    Gumbmn)

    krPdt.

    J.

    laa,tatu\

    m,dal

    \1_

    b:whn,n8d:LmPD{

    lwlr'

    d,L;

    irnk v,nq

    DUh

    m'F,.pEla

    reLuon

    vrg

    no:I.lBnn'

    n:u

    i.iind:lkr m .rir,

    komPon.n,

    aau b1nns

    ia,li

    [. dim

    ftrk lur

    Eud2ng

    tu

    .nEr

    PoEi

    a

    lAala?

    aaa b?t.l

    in d4\

    aala.

    noa

    Lrl\

    Matrr'1

    Lnrk{h ,

    nr ndlt

    .l'D.1,1..

    ,n ur

    v.i**u;

    p*

    6d.

    ),-,s'd

    rFtro

    krEn::lx

    'rs

    D

    a'

    dd1

    rnsrFn

    erm-L

    ,Js

    huruL m.nyrb"hlcn

    8.arln

    Erg

    idah

    pdu

    dao

    m.mprcdukikad

    h,hns

    crn

    ltm6om*n

    Bhar

    ldiu

    mtnbtrx(

    prcJ,k

    y

    'g

    mmiliki

    k".li6 lcbih

    .nggi Jr

    P.di

    5.

    l*R.'tiro b.n

    tih. K.',bi6t"

    ^tdi,l,

    bandg

    ddam

    pos, aau

    6e iq

    iadi

    m.nitbabk

    r,/ ,r.

    rng P:rj:n&

    b

    g lodnu'

    ri, L

    in

    g.u..\

    P

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    35/80

    oteh opuri *l

    iuhy,

    te etdr frlrufxkiui

    n*nt

    ,nufgkin

    rkln

    6.ft

    8

    itpr

    hho){ .ngrn hrl ini, *1,m.

    omng

    dm

    pcn

    rn

    drpr

    trrus hrtPrc'luk3ii" MNhhnyl dJfi bfiwl p.edizn

    FnFosEe

    {Fr

    kdiT

    ai

    uha pEE)

    Fns

    bdr rk:. menrrbs6km

    p.

    laLu

    subopiftd,

    sperti

    menurunkn

    moiBi

    nnrut

    kff

    m.,ingkk2n

    op.n5i

    Atrdr.

    M.ns.pa hnus

    'ncrieulkn

    p.awren pd.niif

    pe,l. m6in

    iike

    p.mbcr

    h.nti.n mdin

    tia.l 5d hngsurg

    b.rd,mp&

    pdr hril ,lhn p.nlionl

    MrnglF i.ngrJlrn;Lrn laikit k6zlzlan [ua]i6 LrLu Alda

    d:p

    n.nbunc

    hsitu + koDp..en

    ),

    sret

    nur x.Em prdr sn kompon.n

    oot b.ndr

    dJam pojrh.n m.nuju

    L.

    op.6i

    b.dkuhyr

    unruk

    dinkh

    nonnSop.rron munskin benyal [omF,n n c.qr b.nde di,i.l ,

    pn,Er

    $limi b.rmi',ggu minggu

    drn Nrunggu k61g.i p.ij.d

    mo pcn]2ngg1'l

    crmhI

    3.2

    Ecnuljull2n

    r.mbouu

    ini

    Ddalui

    eru

    giis

    waku

    ,ang

    sd.du.r unrrkprcspengorm, p.mrcssn,

    din

    pBhitao.

    Seps,i

    I'nB

    ilrjdi di opemn

    dp.illi

    ),n{

    d'kdoL

    non mdBional, sLagian

    b.er

    vllru

    ynlg

    dihrLnUn nuErhl

    ab.n

    nE r.rbuaoB

    pc.cdir

    SoiafoRng

    yans

    p{n:h m.nsh:di smi. r,, tunfutonnsantTta

    , an

    n

    ns.ntl)

    gmhri ini, sehin*:

    s)2

    drl< ptrlu m.nb:Isnr

    l.bih

    j:uh.

    Dfti sudu,

    piDlllln8 rd,,

    hn

    ptnme

    Fos

    shnusryi Aoda Utultu

    dnid,

    ftudrkxi

    etiap prc$

    dr,h m.mehk,. e/u

    rE , dengrn

    EclBiLuii

    31tru

    El

    r

    "l

    ,:ud

    dokuma,

    )uu

    'nl"mul'

    ),n,g

    b4p._"-pu'. aeJui

    prcr.

    Anda. Y"trg

    (.rb:ik

    .,lali[

    6.ihlan

    scnu,

    alun,yl unruk NmPttul.h

    $mb

    in sam

    uruh. An,la

    dipn

    m.nss:mbark:n

    rl$

    idi d2lm

    $brah

    ,t/r a.n mcighnung wkru

    d:tr

    rxnk

    y:ne

    'ln

    mpuh izi m.mb.rikn

    mml kknis'dilgid rp:gd." BeAL2n

    o'mg

    yrg

    Ghh

    Lm: h.tciia

    dxlxn

    .hldl@'i r .cnqd56,h4

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    36/80

    cili\(lldnis[khi(4limirLillhhoqi

    l,xbril

    ik m({, h.nn dcng:n h ld:.ircknik

    ) ng

    s",l hin: ini.Inri

    d

    C:

    ib. r

    r"Lh

    LJ

    -J

    L'u

    m.

    s.

    6'l

    p 6. lrlu'ru.

    Fnl

    sog{

    Edcrfr,n:

    a.

    mmp.l6err.yr

    hi.gea menqpi

    etu

    tnik

    di .hni

    pm,mb:I2n nGi

    h.np d* d+a

    dik.n.li

    Saya

    m.n.hut

    conbh

    Fns

    m.ns.j *:n

    m.n8 fti

    h.l

    id

    kdik.

    m.njrdi kansulan

    r6u.I

    pe(ei.r p.mbM mur b2i:. h insi.rar da,

    hE,iq

    dalam $hin sy: m.ncob.

    n.yrkinkn

    ez

    5:Iwa

    prok m.rck2

    tid:I

    rkin h.nd.p{*r m1nffl

    &ti

    t.n ru

    latu;u

    krcn

    ena.t

    *d. rnr.Gulung.nlEjad : gd:ndiporoig,diluhansi,dip2nrun

    fr,r

    ft,i4, din

    kehudim dik

    nB I.

    dzl.m

    l6ek-kot:k Mnonl

    m.ngin

    n.l,lui Eain oion:tis dcnsn Lrrp1hn hi6:n n,ur pn mcnn. K(ik1

    knr

    mengiku

    &s

    y21tg meMmbih niLl

    (da

    16

    Fns

    aJlf,

    n.EE&lt

    nil,i),

    +1

    l"ng

    di:Iui

    oLh

    p.tusilrn

    r..bu

    te6i

    men$dl[rn.

    Krmi

    nuhi dni dok

    p.rrimran

    bqnng, d?n ntilp

    k2li et2 pikn pmsnyl rclah

    rN,

    krmi b.rj.Ln

    rk.l

    hgi

    m.rlni p,6 [ t r.l,ur un,uk

    ,h.nuj' Lc

    lang[ah Liolya.

    Mr

    E*6 hiiLo kl,na bebcnpr m ng$ m.niqgi]len

    pabik untul

    diprrdkr,

    Lrrcna manatm.n t LI

    mnghnuig bxhw

    kbih

    eLonomi5

    6ila

    kBhsn peniro.

    dikootno{ao

    kclu& K.i[2 inul t t i

    ,til

    uloi,

    tbr.

    p.n,tu

    ii n,u'

    rr8

    hltr

    ND.

    trt

    rq[u ]r.6{ipi

    ddk

    *ia unruk kh,Brn b.er

    p@.

    op.Binra,

    k-uili pllM pehrren

    yans

    drp*

    m.maluhn

    w?-tru

    6.b.Epr

    iam,

    bi&i,

    Milibnk:n

    *,htu

    6c'm

    .qsu

    'n'ngs,

    h,\U.

    .d. g k.,l,rg b.,hulJn.b.l"n

    rn

    rng

    hituss

    pd.

    ae

    da

    nila]

    )2og

    dnrmb krn

    p:d?

    bo&g.i

    hlur

    produkd

    ,?nsbe6e,ll

    d.n

    mempcol.h

    angL 2oEn

    0,003

    peNn

    hinet 2 mu 3

    p$rn

    M

    i

    te6trkJ

    Ying lebih prG6,

    kerue[u mdin m.niidi n{,1.1)

    ufrtrn 6nrv,k

    'n6in

    n.ngrggur &n m.ny.hrbLi' 6ry2l

    tumpu[an

    hat rii di iknnnE. B.6.pp,

    hznaj.r

    yang prdi .elah

    n nginung

    (r\a'

    c.j

    u["'

    .-

    inl

    d.ngrn

    I

    i\.1 Lu". l.L'

    _,.1,

    d,

    t.d:,n.ng8n,

    oons

    untuL LeLcia ptndh

    w&u.

    Sehins.

    ol

    :&

    vonng

    pun

    )znE

    ,l+rr

    tuEpcrhai[i Eeii pa& sn

    Erjaai kft6:Ir, .pzlzg]

    m.li

  • 7/24/2019 THE TOYOTA WAY. Bagian 1

    37/80

    ,ingk.rl{i

    rql{fo

    kqr

    hsiD,

    N burlih si[lN

    hbih ep(, *r

    ganriur

    o, Birngzn

    pmhhotom

    is." llrlilnra fru4ki'

    p.niruk:en dgli6l3D

    b?gi ndng-naling

    pG6 kr.brr,

    rrpi hany: rd l