PT. Datacomm Diangraha Company Profile

DatacommCompanyProfile

Something About Datacomm

LEADER IN ITS BUSINESS

Leading Information & Communication Technologies Service provider in Indonesia.

RANGE IN CUSTOMERS

Customers in Telco, Government& large enterprises.

SATISFACTORY PRACTICE

Provides advance innovative technologies & best practice.

REPUTABLE PARTNERS

Partners with global vendors for network infrastructure, security & management.

HIGHLY QUALIFIED

Best service delivery nationwide supported by quali�ed personnel.

Grha Datacomm JL. Kapten Tendean 18A Jakarta , 12790 Indonesia

T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

Vision &Mission


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

VISION

To be the Leading Information & Communication Technologies Service provider in Indonesia.

MISSION

To deploy leading edge information & CommunicationTechnology Solution for a competitive advantage.

To deliver value innovation services for e�ciency &economy.

Datacommat a Glance


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

ESTABLISHED

1990

OWNERSHIP

Private National

MARKET

Telco, Government, Defence

REVENUE

30M USD

OFFICES

Jakarta, Bandung

BUSINESS

ICT Service Provider

EMPLOYEE

240+

And many more..

DatacommServiceFramework


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

Onsite Hybrid Cloud

MANAGED IT SERVICES

DELIVERY PLATFORM

COMPLIANCE

Datacenter & CloudMonitoring & Management

Service AutomationCustomer Support

LIFECYCLE SERVICES

DESIGN BUILD

OPERATEMAINTAIN

SecuritySolution

ITManagement

EnterpriseApplication

ConvergedCommunication

Virtualization& Cloud

NetworkInfrastructure

Datacenter& Facility

PRACTICE AREAS

People Process Technology

DatacommServices


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

Onsite Hybrid Cloud

MANAGED IT SERVICES

DatacommPracticeAreas


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

SECURITY SOLUTION

• Perimeter• Cryptography• Access Control• Anti Malware• Threat Prevetion• Data Loss Prevention• Cybersecurity• Lawful Interception

IT MANAGEMENT

• ITSM• ITPM• ITAM• ITFM• NMS• SMS• SIEM• OSS

ENTERPRISE APPLICATION

• BPM• ECM

• ESN• DSS / BI

• eGov• Asset

• HRM• eTracking

CONVERGED COMMUNICATION

• Messaging• IP Teephony

• Collaboration• Conferencing

• IMS• Surveillance

• IPTV• Digital Signage

VIRTUALIZATION & CLOUD

• Server• Storage

• Virtualization• Cloud Platform

• OS• Middleware

• System Software• Database

NETWORK INFRASTRUCTURE

• Routing• Switching

• Optical• Wireless

• Mobile• Traffic Mgmt

• OSP• SDN

DATACENTER FACILITY

• Container• Floor & Roof

• Racking• Power

• Security• Cabling

• Fire• Cooling

DatacommLifecycle


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

DESIGN

• Planning• Design• Audit• Assessment• Optimization• Compliance

BUILD

• IT Procurement• Implementation• Integration• Migration• Training

MAINTAIN

• Preventing• Remedial• SPMS• Eng Services• Resident Engineer

OPERATE

• Service Desk• Remote Monitoring• Hosting• System Administration• Backup & Recovery• Asset management

DatacommServices


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

DATACENTER & CLOUD

• Datacenter• DRC• Cloud• Connectivity

SERVICEAUTOMATION

• Service Catalogue• Order Mgmt• Identity Mgmt• Metering

CUSTOMERSUPPORT

• Service Desk• Customer Portal• CRM• BSS

MONITORING & MANAGEMENT

• RMM• NOC• SOC• SLM

DatacommCompliance


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

PEOPLE

• Education• Training• Certification

TECHNOLOGY

• Partner• Product• Ecosystem

PROCESS

• Best Practice• Standard• Certification• Governance

DatacommFacilities


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

SERVICE DESK DATA CENTER NOC & SOC NETWORK LAB

DatacommService Desk


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

SERVICE DESK

• Extended 24 x 7 incident management service• Single point of contact ( SPOC ) for handling faults & incidents• Based on ITIL framework• Multi channel communication via phone, fax, email & portal• Customized service level agreements ( SLAs ) to customers in Indonesia

DatacommData Center


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

DATA CENTER• POWER : Full UPS & generator backup systems installed & tested periodically.

• SECURITY : All facility entrances / exits card key controlled & facilities are staffed 24 / 7 & monitored by camera.

• ENVIRONMENTAL : Redundant HVAC systems from Citec Denko.

• SUPPORT : Facility staffed 24 x 7 x 365 by certified engineers to serve you.

• CONNECTIVITY : Multiple network connection from three different carriers.

• FIRE SUPPRESSION : Pre-action dry-pipe system covering entire facility.

• DATA CENTER SPACE : 150 sqm facility with raised floor & 30 racks.

DatacommNOC & SOC


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

SERVICE DESK

• Intelligent 24 x 7 x 365 facilities• State of the art network monitoring software• Highly defined monitoring & escalation procedures• Highest standard for security, reliability, performance & system availibility• Around the clock support by certified engineers

DatacommNetwork Lab


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

NETWORK LAB

• Demonstrations of new technologies & functions• Demonstrations of new products & features• Proof of Concept ( PoC ) testing• Interoperability with a wide variety of vendor equipment• Problem replication & simulation• Release management testing

DatacommIndustrySolution


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

TELECOMMUNICATION

• Carrier Network• Public Cloud• SP Data Center• OSS / BSS• Internet Solution

GOVERNMENT

• Municipal Network• eGovernment• Secure Messaging• Secure Hosting• Private Cloud• Government Portal• Tax Automation

DEFENSE

• Secure Data Center• Secure Network• Fixed Asset Mgmt• Human Resource Mgmt• Cyber Security• Cyber Defense• Lawful Interception

PROPERTY

• Community Network• Community Portal• Community Surveillance• Triple Play Services• Mobile Coverage• Digital Signage

DatacommCulture


T : 62 21 2997 9797 F : 62 21 2997 9898

www.datacomm.co.id

L E A D E R S H I P

LEARNING

EMPOWERMENT ACCOUNTABILITY

DURABILITY

ENTHUSIASM

RELIABLE

SOLUTION ORIENTED

HELPFUL

INTEGRITY

PROFITABLE

Thank You.

Grha Datacomm

JL. Kapten Tendean 18AJakarta , 12790

Indonesia

T : 62 21 2997 9797F : 62 21 2997 9898

CONTACT US

www.datacomm.co.id

PT. Datacomm Diangraha Company Profile

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