ADE NURHIDAYAT PERSONAL SKILLS • Excellent written and verbal communication skills • Highly organized and efficient • Ability to work independently or as part of a team • Ability to work under pressure • Communicating with young or old people • Planning organizational needs • Proven leadership skills and ability to motivate TECHNICAL SKILLS • Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc) • Building Networks and Wireless LAN • Planning and undertaking scheduled maintenance upgrades • Installing and configuring computer hardware, software, systems, networks, printers and scanners • Talking to clients and computer users to determine the nature of problems • Responding to breakdowns • Investigating, diagnosing and solving computer software and hardware faults • Repairing equipment and replacing parts • Supervising junior engineering and technical staff • Agreeing timescales • Obtaining replacement or specialist components, fixtures or fittings • Checking computer equipment for electrical safety • Maintaining records of software licences • Managing stocks of equipment, consumables and other supplies. CAREER OBJECTIVE Seeking a full-time engineering position. I have a special interest and experience in software engineering, database management and web-based application development/management using .object-oriented and E-Commerce tecnology Phone: 081212865008 Email: [email protected] Address: Jln.Rawa Kuning RT/RW 04/07 NO.61 Pulo Gebang Jakarta Timur
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ADE NURHIDAYAT
PERSONAL SKILLS
• Excellent written and verbal communication skills
• Highly organized and efficient
• Ability to work independently or as part of a team
• Ability to work under pressure
• Communicating with young or old people
• Planning organizational needs
• Proven leadership skills and ability to motivate
TECHNICAL SKILLS
• Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc)
• Building Networks and Wireless LAN
• Planning and undertaking scheduled maintenance upgrades
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Talking to clients and computer users to determine the nature of problems
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Supervising junior engineering and technical staff
• Agreeing timescales
• Obtaining replacement or specialist components, fixtures or fittings
• Checking computer equipment for electrical safety
• Maintaining records of software licences
• Managing stocks of equipment, consumables and other supplies.
CAREER OBJECTIVE Seeking a full-time engineering position. I have a special interest and experience in software
engineering, database management and web-based application development/management using
.object-oriented and E-Commerce tecnology
Phone: 081212865008
Email: [email protected]
Address: Jln.Rawa Kuning RT/RW 04/07 NO.61 Pulo Gebang
Jakarta Timur
EDUCATION Bachelor of Science in Information and Communications Engineering (2007 – 2014)
Yarsi University
Jakarta
PRE-PROFESSIONAL EXPERIENCE Technical Support Intern - IT Department
Pelabuhan Indonesia (August 2010 – September 2010)
Provided Level 1 support, handled troubleshooting and maintenance as well as monitoring and
deployment of IT
ACHIEVEMENTS/RESPONSIBILITIES
• Vice-Chairman, BEM of Engineering and Industrial Technology Yarsi University
WORK EXPERIENCE Officer
Labuan Nirwana (December 2012 – April 2014)
• Handled maintenance as well as machine
Technical Support Intern - IT Department
Primus Indonesia (August 2014 – Now)
• Provide technical support for users and ensure proper maintenance of workstations, printers,
and peripherals
• Respond to user service requests and expediently resolve trouble tickets to maximize system
uptime.
• Deploy new workstations and printers, installing operating systems, applications, and drivers,
and configuring network properties and hardware.
• Installed applications and coordinated all hardware / software upgrades.
• Trained departmental staff in the use of company systems and applications, providing
ongoing support.
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